Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Five Star Painting of Yorkville and Aurora has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforFive Star Painting of Yorkville and Aurora

    Painting Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/1/2015

    Years in Business: 14

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Five Star Painting of Yorkville, IL is a painting contractor which provides painting and decorating services for residential and commercial customers.  Services available from this company include interior home painting, exterior home painting, repainting, new construction painting, light industrial / commercial, apartment complex painting, and condominium and multi unit painting.

    Business Details

    Location of This Business
    801 N Bridge St, Yorkville, IL 60560-1108
    BBB File Opened:
    1/6/2015
    Years in Business:
    14
    Business Started:
    2/18/2010
    Business Started Locally:
    2/18/2010
    Date of New Ownership:
    1/28/2020
    Business Incorporated:
    2/18/2010
    Accredited Since:
    2/1/2015
    Type of Entity:
    Corporation
    Alternate Business Name
    • Five Star Painting of Aurora
    • Five Star Painting of Yorkville
    • FMM Enterprises, Inc.
    • M&M Felten Enterprises, Inc.
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    8:00 AM - 12:00 PM
    Su:
    Closed
    Business Management
    • Mr. Michael Felten, Owner
    • Ms. Mary Felten, Corporate Secretary
    Contact Information

    Principal

    • Mr. Michael Felten, Owner
    • Ms. Mary Felten, Corporate Secretary

    Customer Contact

    • Mr. Michael Felten, Owner
    Additional Contact Information

    Fax Numbers

    • (855) 256-7053
      Other Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Hiring a painter

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/04/2022

    Complaint Type:
    Product Issues
    Status:
    Answered
    On January 12, 2022 Five Star Painting of Yorkville, ******** started work on my kitchen painting project. I was quoted a price of $4,140.00. That amount was paid upon "completion" of the project, even though, after several conversations with the owner, **** Felten, the work was still not completed to any kind of professional standard.The business promised to paint all kitchen cabinets. It was agreed that the wood grain would still be visible, but not any color variations. As shown in the attached pictures, there are still "color variations" on every cabinet, every drawer, and every cabinet frame. These are not just "color variations" but bubbles or areas where the paint did not adhere to the surface. Possibly due to inferior surface prep, inferior products, or unknowledgeable painters.The business promised both verbally and in an email that the work would be completed in 3 days. The work started on January 12, 2022 and was still not completed on January 17. I spoke to the company at that time and stated that there were still several issues with the painting, and that I should get a reduced price for the job taking longer than promised. On January 21, a crew came back and did touch-**** I was still not satisfied at this time, but paid the contract in full to avoid having a lien placed on my property. I believed this to be a possibility because of the threatening nature of the owner's response to my email in which he mentioned that I had not paid yet, even though I had told him that I wasn't comfortable paying until I was satisfied with the work. The same as with any other contractor.There are other minor issues but the quality of work is the main issue. The other issues include minor damage to my property and paint being splattered everywhere, including a brand new and very expensive sink and faucet.I have an estimate of $3300 to repair the bad paint job. That is the amount I would need refunded to me to consider the dispute resolved.
    Read More

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB of Chicago & Northern Illinois

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.