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BBB Business Review

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BBB Accredited Business since

MiniMoves, Inc.

Additional Locations

Phone: (708) 544-2300 Fax: (888) 887-6867 4413 Roosevelt Rd Ste 103, Hillside, IL 60162 View Additional Email Addresses http://www.minimoves.com View Additional Web Addresses


BBB Business Reviews may not be reproduced for sales or promotional purposes.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that MiniMoves, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for MiniMoves, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 22 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

22 complaints closed with BBB in last 3 years | 9 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 3
Delivery Issues 1
Guarantee/Warranty Issues 1
Problems with Product/Service 16
Total Closed Complaints 22

Customer Reviews Summary Read customer reviews

157 Customer Reviews on MiniMoves, Inc.
Customer Experience Total Customer Reviews
Positive Experience 150
Neutral Experience 3
Negative Experience 4
Total Customer Reviews 157

Additional Information

BBB file opened: September 22, 1994 Business started: 09/09/1991 in IL Business started locally: 02/01/1991 Business incorporated 09/09/1991 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Federal Motor Carrier Safety Administration
1200 New Jersey Avenue SE, Washington DC 20590

Illinois Commerce Commission
160 N. LaSalle St., Chicago IL 60601
http://www.icc.illinois.gov
Phone Number: (800) 524-0795

Type of Entity

Corporation

Business Management
Mr. Jack Arslanian, President
Contact Information
Principal: Mr. Jack Arslanian, President
Business Category

Movers Movers - Office Moving Services - Labor & Materials Moving Supplies Packing & Crating Service Shipping Services Storage Units - Household & Commercial Transportation Services Relocation Service Moving & Storage Company Containerized Freight Service Freight Consolidating Freight Forwarding Used Household and Office Goods Moving (NAICS: 484210)

Products & Services

MiniMoves, Inc. offers the following product(s): Moving and Relocation Services

Method(s) of Payment
Cash, Visa, MC, AMEX
Refund and Exchange Policy
No clear policy
Additional Information

MiniMoves has requested that before filing a BBB complaint, consumers contact Jack Arslanian at jarslanian@minimoves.com or 708.240.5520.

Please understand that you can file a complaint with the BBB now or at any time during this process. It is our hope that MiniMoves will resolve the matter for you in an expedient manner.

Products & Services

A piece, a room, an apartment full. Guaranteed pricing on INTERSTATE moves. Local, International, National & Storage. Serving Chicagoland and the United States.


Customer Review Rating plus BBB Rating Summary

MiniMoves, Inc. has received 4.95 out of 5 stars based on 157 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.