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BBB Business Review

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BBB Accredited Business since

Market Place Mortgage Corp.

Additional Locations

Phone: (630) 405-6541 Fax: (630) 405-6582 View Additional Phone Numbers 246 E Janata Blvd STE 220, Lombard, IL 60148

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Market Place Mortgage Corp. is a mortgage broker and financing firm. This firm operates in Downers Grove and the western Chicago suburban area including Westmont, Hinsdale, Oak Brook, Lombard, La Grange, Berwyn, Cicero, Oak Park, Wheaton, Winfield, Warrenville, West Chicago, Glen Ellyn, Elmhurst, Lemont, Bolingbrook, Naperville, Aurora, North Aurora, Woodridge, Palisades, Darian, Burr Ridge, Lisle, Eola, Franklin Park, and Bloomingdale. This company offers lending programs, mortgage brokerage, reverse mortgage, new home real estate consulting, pre-approval consulting, refinancing options, no equity refinancing, and home equity loans.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Market Place Mortgage Corp. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Market Place Mortgage Corp. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 3 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 2
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

1 Customer Review on Market Place Mortgage Corp.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: November 23, 2009 Business started: 10/01/2008 Business started locally: 10/01/2008 Business incorporated 10/29/2008 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Financial and Professional Regulation
100 W. Randolph, 9th Fl, Chicago IL 60601
Phone Number: (312) 814-4500

Type of Entity


Business Management
Ms. Tracy Gallo, President
Contact Information
Principal: Ms. Tracy Gallo, President
Number of Employees


Business Category

Mortgage Brokers Reverse Mortgage Mortgage Lender Loan Servicing Loans Real Estate Loans Mortgage and Nonmortgage Loan Brokers (NAICS: 522310)

Customer Review Rating plus BBB Rating Summary

Market Place Mortgage Corp. has received 3.68 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.