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          Trunk Club Inc. has 1 locations, listed below.

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            Business ProfileTrunk Club Inc.

            Mens Clothing

            Contact Information

            325 W Ohio St # 7

            Chicago, IL 60654-7809

            Visit Website
            (312) 266-8700

            Customer Reviews

            1/5

            Average of 5 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            7 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D-
            This business is not BBB Accredited
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            Businesses in this category

            Years in Business: 14

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            325 W Ohio St # 7, Chicago, IL 60654-7809
            BBB File Opened:
            4/27/2012
            Years in Business:
            14
            Business Started:
            1/1/2010
            Business Started Locally:
            1/1/2010
            Business Incorporated:
            4/21/2010
            Type of Entity:
            Corporation
            Business Management
            • Mr. Kyle Donash, Manager of Public Relations
            Contact Information

            Customer Contact

            • Emily Hawkins, Customer Relations Specialist
            Read More Business Details and See Alerts

            Customer Complaints

            7 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/02/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            Nordstrom Trunk Club is a scam and takes advantage of customers by running false advertisements. It allegedly claimed that you will get a $50 referral credit by referring each friend of yours. I took my time and effort promoting its services to my friends and on my social networks. I referred around 10 friends of mine and they all joined Trunk Club through the referral link I sent them. As a result, Nordstrom Trunk Club arbitrarily flagged my account without detailing a reason why my account was closed. Furthermore, all the credits I should have gotten through referring my friends are now relinquished.I consider Nordstrom Trunk Clubs acts to be deceptive and misleading and they are a violation of consumer protection. The ************************ prohibits businesses using unfair or deceptive practices in affecting commerce. Nordstrom Trunk Club uses customers social media influences yet not willing to honor its promotions, it gets the benefits of referral marketing at the expense of ordinary customers time and effort. This is an unlawful marketing scheme and I will file a complaint to the ******************************** of the ******** General.
            Read 6 More Complaints

            Customer Reviews

            5 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Diana C

            03/31/2022

            Awful! Tried them 2x and the stylist blatantly disregarded my information. But that's not why they are awful Last month I received a trunk. The items were not what I was looking for so I returned the whole box. I dropped it off at a ***** drop off location and got a receipt. For some reason the box never tracked and they were going to charge me for ************. I contacted them and they didn't charge me but also refused to provide me services in the future. When I asked for more information why because I clearly provided them with a receipt of the drop off, they refused to answer my questions. Be wary. Don't try this service and always get a receipt.
            Read 4 More Customer Reviews

            Local BBB

            BBB of Chicago & Northern Illinois

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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