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Find a Location

Midland Masonry Inc has 1 locations, listed below.

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    Business ProfileforMidland Masonry Inc

    Mason Contractors

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Midland Masonry Inc. is a mason contractor which provides tuck pointing and brick services for residential and commercial customers. This company serves the western suburbs of Chicago, including Elmhurst, Lombard, Addison, Wood Dale, Berkeley, Hillside, Bellwood, Northlake, Stone Park, Franklin Park, Schiller Park, Melrose Park, Glen Ellyn, Glendale Heights, Downers Grove, Western Springs, Oakbrook Terrace, Oak Brook, Westchester, La Grange Park, Brookfield, Wood Dale, Bensenville, Broadview, Maywood, Bloomingdale, Medinah, Elk Grove Village, and Itasca. Services available from this company include chimney repair and restoration, brick work, tuck pointing, concrete repair, foundation repairs, lintel repairs, mortar joint grinding, and chimney liner replacement.

    Business Details

    Location of This Business
    39 W Home Ave, Villa Park, IL 60181-2566
    BBB File Opened:
    1/24/2011
    Years in Business:
    14
    Business Started:
    1/2/2010
    Business Started Locally:
    1/2/2010
    Business Incorporated:
    1/19/2010
    Type of Entity:
    Corporation
    Business Management
    • Mr. James Kowalski, Manager
    • Mr. James Kowalski, President
    Contact Information

    Principal

    • Mr. James Kowalski, Manager

    Customer Contact

    • Mr. James Kowalski, Manager
    Additional Contact Information

    Fax Numbers

    • (630) 501-1215
      Primary Fax

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/10/2023

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    I contacted Midland for a quote. I had set no appointment other than asking if the issue I have on my property falls within their scope. While I was at work in a meeting I see a missed call. Within 30 I see some random stranger go up to my door and proceed to trespass on my property, while all i can do is watch on my ring camera. I asked him to leave but received no response as he preceded to trespass. I contacted the police right away and they show me that someone from Midland was the intruder based on the card left on my door. I called Midland right away to get clarification on why someone was at my property without an appointment and as I explain to the receptionist the scare it caused me. She said it was the owner and that I was exaggerating the situation. She said that she heard him leave me a voicemail. I checked my voicemail from the owner *** only asking for more details on the project. Absolutely nothing about asking if its ok for him to come and stop by. I contacted owner *** and told him it was that it was highly unprofessional and in appropriate to show up and walk around my property without **********. His only response was that he called (30min prior) and rang the door bell. I had to explain that ringing a doorbell doesn't grant ********** to open my gate door and walk around my property without **********. He goes on to explain that it actually happens alot at his company and this is the first time it's been an issue and asks for me to see his perspective. I felt no empathy from *** for the scare he gave me. Not once had I had a contractor show up unannounced and trespass. I hope *** understands that going on someone's property without ********** is considered trespassing and is a criminal offense.
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    Customer Reviews

    0 Customer Reviews

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    Local BBB

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