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Find a Location

Hometown America Management, LLC has 8 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Hometown America Management, LLC

      110 N Wacker Dr Suite 4500 Chicago, IL 60606-1511

    • Hometown America Management, LLC

      1620 Gulf Coast Dr Naples, FL 34110-8338

    • Hometown America Management, LLC

      949 Cumberland Dr Naples, FL 34110-8827

    • Hometown America Management, LLC

      1402 W Ajo Way Tucson, AZ 85713

    • Hometown America Management, LLC

      1600 N Ridgeview Rd Olathe, KS 66061-2950

    Business ProfileforHometown America Management, LLC

    Manufactured Homes Sales
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.12/5stars

    Average of 17 Customer Reviews

    Customer Complaints

    10 complaints closed in last 3 years

    5 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Hometown America Management, LLC has 8 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Hometown America Management, LLC

        110 N Wacker Dr Suite 4500 Chicago, IL 60606-1511

      • Hometown America Management, LLC

        1620 Gulf Coast Dr Naples, FL 34110-8338

      • Hometown America Management, LLC

        949 Cumberland Dr Naples, FL 34110-8827

      • Hometown America Management, LLC

        1402 W Ajo Way Tucson, AZ 85713

      • Hometown America Management, LLC

        1600 N Ridgeview Rd Olathe, KS 66061-2950

      Headquarters
      110 N Wacker Dr Suite 4500, Chicago, IL 60606-1511
      BBB File Opened:
      11/15/2003
      Years in Business:
      26
      Business Started:
      10/1/1997
      Business Started Locally:
      10/1/1997
      Business Incorporated:
      8/18/2005
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Hometown American Communities
      • Hometown America
      • Hometown Homes
      • HTA Management LLC
      Business Management
      • Mr. Stephen H Braun, Co-Owner
      • Mr. Patrick C Zilis, Co-President
      • Mr. Janet Randle, Executive Assistant
      Contact Information

      Customer Contact

      • Mr. Stephen H Braun, Co-Owner
      Additional Contact Information

      Fax Numbers

      • (312) 604-7501
        Primary Fax

      Phone Numbers

      Customer Complaints

      10 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/15/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      The community manager at Tanglewood is creating a toxic environment in the ********************. The infrastructure of the community is terrible- crumbling and unsafe roadways, park benches in common areas that have fallen apart while residents sat on them and fell, carpet in the clubhouse is damaged and a resident fell, and so on ....There are going to be countless lawsuits due to negligence in the near future due to so many hazards! However, the manager chooses to spend way too much time lecturing the residents and causing divisiveness between the residents. She sends emails that ATTEMPT to explain improvements, but has resorted to basically lecturing residents like we are in 2nd grade about our behavior. She even resorted to posting one of her lectures on the Next Door site, which can be viewed by the public. I attached it here. Apparently, it was taken down, but not before countless of non residents saw this. This is extremely unprofessional and should not be tolerated by upper management. Can you really trust her to perform her job in an efficient and professional manner???
      Read More

      Customer Reviews

      17 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Debra C

      1 star

      02/13/2024

      Way too expensive for not pwning land! Why is there no 24/7 problem # for flipped circuit breakers, etc, even though mgr is in park. Costing you more in the long run when mgr doesnt care about the community.

      Hometown America Management, LLC Response

      02/29/2024

      Hometown America takes pride in providing affordable, cost-effective home ownership for thousands of families and seniors across the country. Many of our communities are in areas where traditional homeownership is cost prohibitive. By investing in a home in one of our land-lease communities, buyers and residents are spared the hefty, upfront costs associated with land purchase, thus making homeownership more accessible. The land lease lifestyle offers a total package for our residents that includes professional management and access to a variety of amenities.Each community has a procedure for handling afterhours emergencies. Generally, emergencies occurring at an individual residence will be the responsibility of the homeowner, whereas emergencies that impact the community as a whole or a section of the community will be handled by community management. For more specific information on reporting emergencies, residents should contact their local community management office. If a resident believes an issue is not being handled properly at the community level, they are encouraged to contact regional management, who are in the best position to review the matter and respond accordingly.We value and appreciate all our residents who call our communities home. We know there are options, and we are grateful they chose Hometown America.

      Local BBB

      BBB of Chicago & Northern Illinois

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