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Find a Location

Hanna Jewelry inc has 1 locations, listed below.

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    Business ProfileforHanna Jewelry inc

    Jewelry Stores

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    24 S Randall RD, Algonquin, IL 60102-9782
    BBB File Opened:
    9/17/2012
    Years in Business:
    14
    Business Started:
    1/1/2010
    Business Started Locally:
    1/1/2010
    Alternate Business Name
    • Hanna Inc
    Business Management
    • Mr. Budd Yoo, Owner
    Contact Information

    Principal

    • Mr. Budd Yoo, Owner

    Customer Contact

    • Mr. Budd Yoo, Owner

    Industry Tip

    BBB Tip: Buying and selling jewelry

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/20/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On 7/19 at 4:00 PM I walked into a Jewelry store called Hanna Jewelry ******************************************************). The sign on the door said they buy gold. I had two items: a small gold pendent and one large gold hoop earring. I told the owner that I had lost the other earring the day before, and wanted to sell the one earring since I had no use for the earring. I told him that the earring was 18K gold with a stamp on the earring showing the carat. I said I wanted to sell the pendant too. He took the items and gave me $60. When I asked why the amount was so low he tried to convince me that this was not 18K gold but a 14K. Despite not being convinced I took the money and left. Once at home I found the missing earring. I started replaying what had went on in the store realizing realized that the store owner had never weighted my items, kept referring to the earring as 14k and when he gave me the $60 he said it was for the earring and did not say anything about the pendent. Regardless I decided I wanted my earring back now that I had found the other & might as well get the pendent too.Since the store had already closed, I went first thing in the morning to buy back my items. I got there at 10:00 AM (store sign says it opens at 10:00) the store was closed. I came back at 11:00 AM it was still closed & finally at 12:00 noon It was open. I went inside and told the store owner who had taken my items the day before that I wanted to buy back my items since I had found my missing earring which I showed him. He refused and became belligerent and defensive. Within the course of 5 minutes his story kept changing from Im not giving them back to you to the items have been shipped (didnt tell me where), to asking me to pay him $20 for the time he was wasting taking to me etc. I asked him to stop playing games & give me back my items. I told him I will file a complaint with BBB. He laughed at me as I left the store.
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jadwiga c

    1 star

    06/02/2022

    Took my ring to be fix.Agreement was $60.I left my phone number and addres.Promiseit will be done in one week.My husband went to pick up.The price was $80.He brought it home and I called the owner.He's response was if you not satisfied bring it back and I will bring it back to a shape what it was originally.My point is he charge $20 more then agreement.He should call me and ask me if Im willing to pay more.Im here to warn you of a SCAMER

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