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          Spotless Cleaning Chicago has 1 locations, listed below.

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            Business ProfileforSpotless Cleaning Chicago

            Commercial Cleaning Services
            BBB accredited business

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 2/5/2021

            Years in Business: 18

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Spotless Cleaning Chicago, Ltd. is a commercial cleaning service company. Services include Dusting and disinfecting of general areas, offices, from the classroom to the board room, Clean and disinfect bathrooms, cubicles, kitchens, elevators, and escalators, Window washing and daily cleaning of glass doors, Cleaning and polishing chrome fixtures, and chrome surfaces, Commercial Carpet cleaning (Green, Clean, & Dry), Cubicle wall cleaning, Upholstery Cleaning, Auto Scrubbing, Stripping, Waxing, and Buffing of Floors, Vacuuming, Sweeping, Mopping, and removing shoe scuff marks, Pressure Washing sidewalks, parking lots, and even gas stations and more.

            Products & Services

            • Office Cleaning
            • High Dusting
            • Industrial Cleaning
            • Manufacturing Facilities 
            • Healthcare
            • Schools/Institutions 

            Business Details

            BBB File Opened:
            5/3/2010
            Years in Business:
            18
            Business Started:
            5/1/2005
            Business Started Locally:
            5/1/2005
            Business Incorporated:
            12/16/2010
            Accredited Since:
            2/5/2021
            Type of Entity:
            Corporation
            Alternate Business Name
            • Spotless Cleaning Chicago, Ltd.
            Business Management
            • Mr. Juan Padilla, President
            Contact Information

            Principal

            • Mr. Juan Padilla, President

            Customer Contact

            • Mr. Juan Padilla, President

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/01/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Resolved
            I scheduled a move-in deep clean for my new house before our move in and stated what specifically I needed done. They requested photos of the areas which I sent to them before the service and over the phone confirmed that I wanted their team of two to stay until as much as possible was finished, as they're billing hourly. They said they could do that. I asked them to let me know when they'd finished up, which they never did. When we came to move in the next day, NOTHING had been done and ******************** dodged my calls. The receptionist I talked to in the morning when I first came home said ******** would give me a call back but I called closer to 4pm that same day and somehow ******** was "still out." When I called the next day in the late afternoon after no follow up, ******** happened to be the one to answer when I called and claimed the "team" was here for 4 hours and "did their best" but couldn't get everything done and couldn't get out the "stains". By that time we had been cleaning everything ourselves since they did nothing and ******** just gave excuse after excuse when I requested a refund. She said she could send the team out to clean our house again but why would I pay another $520 for a team that didn't clean for us in the first place. I was totally scammed when I had trusted their great reviews. Another mom I know was also scammed by this company.
            Read More

            Customer Reviews

            0 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Local BBB

            BBB of Chicago & Northern Illinois

            BBB Reports On

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