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Find a Location

Great Northern Insurance Agency, Inc. has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Great Northern Insurance Agency, Inc.

      5632 S Pulaski Rd Chicago, IL 60629-4484

      BBB Accredited Business
    • Great Northern Insurance Agency, Inc.

      3618 W 26th St Chicago, IL 60623-3936

      BBB Accredited Business
    • Great Northern Insurance Agency, Inc.

      2340 S River Rd Ste 112 Suite 112 Des Plaines, IL 60018-3226

      BBB Accredited Business
    • Great Northern Insurance Agency, Inc.

      4155 N Elston Ave Chicago, IL 60618-2107

      BBB Accredited Business

    Business ProfileforGreat Northern Insurance Agency, Inc.

    Insurance
    Multi Location Business
    BBB accredited business

    Additional business information

    Additional Info:
    Great Northern Insurance is family owned, serving IL & IN since 1973. We specialize in auto, home, renters, rideshare, motorcycle, SR22, commercial insurance and more! We are flexible with coverages and prices, so please call us today at 773-838-3900, so we can find a solution that fits ALL your needs!
    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/16/2018

    Years in Business: 51

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Great Northern Insurance Agency, Inc offers:

    • Auto Insurance
    • Home Insurance
    • Mexican Insurance for Mexico Travel
    • Motorclub Roadside Assistance 
    • Travel Protection
    • Bond Card

    Products & Services

    Auto Insurance, Home Insurance, Motorclub Roadside Assistance, Travel Protection, Mexican Insurance for Mexico Travel

    Business Details

    This is a multi-location business.

    Find a Location

    Great Northern Insurance Agency, Inc. has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Great Northern Insurance Agency, Inc.

        5632 S Pulaski Rd Chicago, IL 60629-4484

        BBB Accredited Business
      • Great Northern Insurance Agency, Inc.

        3618 W 26th St Chicago, IL 60623-3936

        BBB Accredited Business
      • Great Northern Insurance Agency, Inc.

        2340 S River Rd Ste 112 Suite 112 Des Plaines, IL 60018-3226

        BBB Accredited Business
      • Great Northern Insurance Agency, Inc.

        4155 N Elston Ave Chicago, IL 60618-2107

        BBB Accredited Business
      Location of This Business
      5632 S Pulaski Rd, Chicago, IL 60629-4484
      BBB File Opened:
      12/20/1991
      Years in Business:
      51
      Business Started:
      7/20/1973
      Business Incorporated:
      7/20/1973
      Accredited Since:
      7/16/2018
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Illinois Automobile Insurance Agency
      Hours of Operation

      Primary

      M:
      9:00 AM - 7:00 PM
      T:
      9:00 AM - 7:00 PM
      W:
      9:00 AM - 7:00 PM
      Th:
      9:00 AM - 7:00 PM
      F:
      9:00 AM - 7:00 PM
      Sa:
      9:00 AM - 5:00 PM
      Su:
      Closed
      Business Management
      • Mrs. Mary Johnson, Manager
      Contact Information

      Principal

      • Mrs. Mary Johnson, Manager

      Customer Contact

      • Mrs. Mary Johnson, Manager
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Insurance companies

      Customer Complaints

      6 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      8 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Rev R

      1 star

      09/07/2024

      How does Great Northern get an A+ rating from BBB when they are one of the worst Insurance Agencies out there?! Ive used them off & on for the past 30 ************ used to be good but havent been any good for a number of years now & are at their worst since merging w/UAI. I used to get letters all the time from the President, cant recall his name, when they wanted my business again stating they will work with me on my terms in order to come backhavent seen a letter like that in years. And their prices are no longer affordable. They lie about the numbers they give you as wellthe 6 month quote number does not match the down payment number & monthly payment number yet do not give you a break down of where every single ***** of your payments are goingfinance charges, fees, or what & who knows what the fees are that are being slapped on our bill. A $554.00 down payment request for a 28 year old car liability only & full coverage on a newer car that isnt a specialty car, expensive car or a muscle car is absolutely ridiculous & absolutely unaffordable. All their response was, rates went up. You can get cheaper insurance with non below average insurance companies so why havent their rates went up? People cant afford that! So needless to say, I did not renew with them. Its very challenging as it is to find the best rates & even then who knows if thats the best rate as all it may be is a better rate than what you previously had as all insurance is expensive in general but Great Northern Insurance tops the cake. And again, they arent the insurance company so why they are called Great Northern Insurance is beyond me. And the people who work for them are not true insurance agents as they are not knowledgeable nor are they working directly for the insurance company they assign to you once your policy is produced. I have run across a few knowledgeable employees but over all, there isn't. They do nothing to keep your businessthey just keep gouging you

      Local BBB

      BBB of Chicago & Northern Illinois

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