Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Safeway Insurance Co. has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Safeway Insurance Co.

      790 Pasquinelli Drive Westmont, IL 60559-1254

    • Safeway Insurance Co.

      P.O. Box 22078 Tempe, AZ 85285

    • Safeway Insurance Co.

      1855 W. Baseline Road Suite 100 Mesa, AZ 85202-9000

    • Safeway Insurance Co.

      3933 S. McClintock #505 Tempe, AZ 85282

    Business ProfileforSafeway Insurance Co.

    Insurance Companies
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 23 Customer Reviews

    Customer Complaints

    79 complaints closed in last 3 years

    53 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Safeway Insurance Co. has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Safeway Insurance Co.

        790 Pasquinelli Drive Westmont, IL 60559-1254

      • Safeway Insurance Co.

        P.O. Box 22078 Tempe, AZ 85285

      • Safeway Insurance Co.

        1855 W. Baseline Road Suite 100 Mesa, AZ 85202-9000

      • Safeway Insurance Co.

        3933 S. McClintock #505 Tempe, AZ 85282

      Location of This Business
      790 Pasquinelli Drive, Westmont, IL 60559-1254
      BBB File Opened:
      12/2/1994
      Years in Business:
      61
      Business Started:
      12/28/1962
      Business Started Locally:
      12/28/1962
      Business Incorporated:
      3/7/2003
      Type of Entity:
      Corporation
      Alternate Business Name
      • Safeway Insurance Agency, Inc.
      • Safeway Insurance Group
      Business Management
      • Ms. Cara Parrillo, Manager of Purchasing
      • Mrs. Deborah Tau, Claims Manager
      Contact Information

      Principal

      • Ms. Cara Parrillo, Manager of Purchasing

      Customer Contact

      • Mrs. Deborah Tau, Claims Manager
      Additional Contact Information

      Fax Numbers

      • (630) 887-9101
        Primary Fax

      Phone Numbers

      Customer Complaints

      79 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/11/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I was in an accident and filed a claim. Safe way still has yet to get my car fixed. The accident happen August ************************************ order to get the car fixed. They dont respond to calls, emails, or texts. I would like to get my car fixed as soon as possible!
      Read More

      Customer Reviews

      23 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Vince V

      1 star

      03/08/2024

      Stay as far away from this **mpany as you possibly can!!!!! They happily take your money and then when you need Safeway to take care of your car or the person you hit.,...they look for any and every way they can s**** their customer.....I've been paying them religiously for years then when I had an accident while driving in ********* they said. "Well you were driving out of state". What TF difference does THAT make??? They screwed me ..my mother and now we are getting $5000.00. In fines maybe losing my license because ********************** ins ** is a mouse house insurance ** that is so small they can't make much money so they don't pay out claims when clearly they should. Allstate **** and 10 other insurance ** I called told me that Safeway is not liked by the BBB and they have been sued **untless times due to fraud on their parts. Safeway insurance ** is a SCAM!!!! Stay FAR away!!!!!!!

      Local BBB

      BBB of Chicago & Northern Illinois

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.