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BBB Business Review

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BBB Accredited Business since

Neighborhood Adjusters, Inc.

Phone: (630) 833-6721 188 W Industrial Dr - Suite 106, Elmhurst, IL 60126 http://www.nrc4help.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Neghborhood Adjusters, Inc. is a public adjuster and insurance claim processing service for roofing damage and restoration. This business is located in Elmhurst, IL, and serves Chicago and the western Chicago suburbs including Lombard, Oak Brook, Downers Grove, Carol Stream, Elk Grove Village, Des Plaines, Schaumburg, Elgin, Naperville, Aurora, St. Charles, Geneva, Batavia, Skokie, and Evanston. This company provides insurance claim assistance, public adjustments for roofing and house damage, home damage inspection, insurance paperwork assistance, insurance claim representation, and claim filing.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Neighborhood Adjusters, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Neighborhood Adjusters, Inc. include:

  • 5 complaint(s) filed against business

Factors that raised the rating for Neighborhood Adjusters, Inc. include:

  • Length of time business has been operating
  • Response to 5 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

5 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 4
Total Closed Complaints 5

Customer Reviews Summary Read customer reviews

1 Customer Review on Neighborhood Adjusters, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: May 08, 2014 Business started: 10/01/2008 Business started locally: 10/01/2008 Business incorporated 03/12/2014 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Insurance
100 W. Randolph St. Suite 9-301, Chicago IL 60601
http://www.idfpr.com/doi
Phone Number: (312) 814-2420

Type of Entity

Corporation

Business Management
Mr. Michael Flores, President Mr. Roberto Flores, Owner
Contact Information
Principal: Mr. Michael Flores, President
Customer Contact: Noemi Sosa, Executive Assistant
Related Businesses
Neighborhood Restoration Co.
Business Category

Insurance Claim Processing Services Insurance Inspection & Audits Renovation Inspection Roofing Service Consultants Adjusters Adjusters - Public Third Party Administration of Insurance and Pension Funds (NAICS: 524292)

Products & Services

This business offers: Insurance Claim Processing Services.


Customer Review Rating plus BBB Rating Summary

Neighborhood Adjusters, Inc. has received 3.23 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A-.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.