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Find a Location

Corelle Brands has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Corelle Brands

      3025 Highland Parkway Suite 700 Downers Grove, IL 60515

    • Corelle Brands

      12000 Molly Pitcher Hwy South Greencastle, PA 17225

    • Corelle Brands

      9525 W. Bryn Mawr Avenue, Suite 300 Rosemont, IL 60018

    Business ProfileforCorelle Brands

    Housewares
    Multi Location Business

    Current Alerts For This Business

    Government Action: BBB reports on known government actions involving business’ marketplace conduct::
    FTC Order Requires Pyrex Glass Manufacturer to Pay for Falsely Claiming Chinese Products Were Made in USA

     The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.

     

    On 1/18/2023 the business entered a consent agreement with The Federal Trade Commission. The Assurance settles allegations that the business falsely claimed that their Pyrex brand glass measuring cups were made in the United States during a time some measuring cups were imported from China. Under the terms of the Assurance, the business agreed to not make any representation that a product is Made in the United States unless the final assembly is completed and all materials used are made and sourced in the United States. The business agreed not to make any misleading representation regarding the country of origin of any product or service. Business also agreed to pay $129,416 to the Commission. The Assurance was for settlement purposes only and should not be considered as an admission of guilt or finding of violation of the law. For more details go to this link: https://www.ftc.gov/news-events/news/press-releases/2023/01/ftc-order-requires-pyrex-glass-manufacturer-pay-falsely-claiming-chinese-products-were-made-usa  

    At-a-glance

    Customer Reviews

    1.44/5stars

    Average of 9 Customer Reviews

    Customer Complaints

    40 complaints closed in last 3 years

    15 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Corelle Brands has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Corelle Brands

        3025 Highland Parkway Suite 700 Downers Grove, IL 60515

      • Corelle Brands

        12000 Molly Pitcher Hwy South Greencastle, PA 17225

      • Corelle Brands

        9525 W. Bryn Mawr Avenue, Suite 300 Rosemont, IL 60018

      Location of This Business
      3025 Highland Parkway Suite 700, Downers Grove, IL 60515
      BBB File Opened:
      11/16/2009
      Years in Business:
      26
      Business Started:
      1/1/1998
      Business Started Locally:
      1/1/1998
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Instant Brands LLC
      • World Kitchen, LLC
      Business Management
      • Ed Flowers, Sr VP, HR
      • Cherie Manuel, Manager of Customer Care
      • Ms. MaryKay Kopf, Chief Marketing Officer
      • Ms. Amy Dickerson Hilbert, Director of Digital Marketing
      Contact Information

      Principal

      • Ed Flowers, Sr VP, HR

      Customer Contact

      • Cherie Manuel, Manager of Customer Care

      Customer Complaints

      40 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      9 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      becky h

      1 star

      09/13/2024

      I had a Pyrex 9x13 pan in the oven and it exploded. I contacted the company to report this and they asked me the following, most of which I had no answers to: What were you making in the dish? As everyone does something differently, please describe how it was prepared. Was liquid added to the dish prior to cooking? What temperature were you baking at? Was the oven preheated, partially preheated, completely preheated? Was anything added to the dish while baking? If so, what was added? Were any temperature changes made to the oven while the food was baking? How long was the dish baking in the oven before the event took place? You mentioned the food you lost. Please provide an itemized list along with any receipts. Are you still in possession of the pieces of your broken dish? Once I have received your response to these questions, I will know better how to proceed with this issue. There has been no follow up. I spent hours cleaning the mess out of the oven and lost an important meal that took all day to prepare for guests we had over. The only resolution is I am never using Pyrex in the oven again and will never buy more.  

      Local BBB

      BBB of Chicago & Northern Illinois

      BBB Reports On

      BBB reports on known marketplace practices.

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