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Find a Location

Majestic Hotel has 1 locations, listed below.

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    Business ProfileforMajestic Hotel

    Hotels

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    528 W Brompton Ave, Chicago, IL 60657-1828
    BBB File Opened:
    9/12/2007
    Years in Business:
    40
    Business Started:
    1/1/1984
    Business Started Locally:
    1/1/1984
    Business Management
    • Wendy Alegria, Manager
    • Mr. Keith Scott, President
    Contact Information

    Principal

    • Mr. Keith Scott, President

    Customer Contact

    • Mr. Keith Scott, President
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Traveling soon? Be careful when booking a hotel room

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Mike S

    3 stars

    10/02/2022

    The Booking.com site showed the rooms at the Majestic Hotel in ******* were one price for all nights yet I was charged three different prices for each of the three nights I was there. When I called the hotel about it they said we must contact Booking.com for any resolution. Since the hotel was the main benefactor, this leads me to believe the hotel was in on the scam. They didn't seem surprised this happened. My sister made these reservations and was misled by the same info I saw on their site. Do not under any circumstances use Booking.com. Good luck contacting them since some of the links on their site are broken. I also filed a complaint against Booking.com. The Majestic Hotel itself was not impressive. I had to have them send up a maintenance man to fix a loose toilet seat and fix the flushing mechanism, which they did in a timely manner. At one time I turned the ceiling fan to the middle speed and the wobble was so bad I thought the fan might eventually fall. The windows are only 10 feet or so from windows of properties next door so I had to leave them closed the whole time when I was there. They had a refrigerator and a mini bar that didn't get restocked on a daily basis. The Wifi didn't work for me although my sister didn't have any problems. I've never had any problems using Wifi at other hotels, airports, or places where free Wifi was available. The one positive thing I can say is that the hotel is quiet.

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