BBB Business Review

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This business is not BBB accredited.

Chicago Getaway Hostel

Phone: (773) 929-5380 Fax: (773) 665-5485 616 W Arlington Pl, Chicago, IL 60614

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Chicago Getaway Hostel is a hostel with a range of amenities catering to young budget-conscious visitors to Chicago with a mix of shared and private rooms. Located in Chicago, IL, this hostel serves the neighborhoods of Park West, Lincoln Park, Lakeview, Wicker Park, West Town, Streeterville, Ukrainian Village, North Center, Bucktown, Uptown, Ravenswood, Avondale, and Lincoln Square. The hostel was formed in 2009 and the building itself has a rich history, located in the historic Lincoln Park neighborhood near the Lincoln Park Zoo, the lake shore, and other cultural attractions including fine dining, bars, nightclubs, theatres, parks, and shopping.

The hostel allows alcohol and offers free computer stations and WiFi as well as lockers, for which guests can bring their own locks to secure their belongings. A free continental breakfast is served each day and there is a free self-service kitchen as well as free linens. Free social events are provided throughout the week on a rotating schedule, and the hostel also provides guitars, bike rentals, pool and foosball tables, a cable TV room, a barbeque grill, tour information, and no curfew. Staff are available 24 hours a day to answer any questions or provide assistance. Both private and dormitory rooms are available, and some private rooms have their own en-suite bathroom. The hostel also runs its own blog with travel tips to assist guests in making travel decisions.

Visit the website for Chicago Getaway Hostel to learn more about the hostel and its history, read about the cultural attractions nearby, and reserve a room or bed at the hostel.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Chicago Getaway Hostel include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Chicago Getaway Hostel
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: February 04, 2011 Business started: 01/01/2002 Business started locally: 01/01/2002 Business incorporated 06/27/2000 in IL
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Mathew Meadows, General Manager/Director
Contact Information
Principal: Mr. Mathew Meadows, General Manager/Director
Business Category

Hostels All Other Traveler Accommodation (NAICS: 721199)

Alternate Business Names
616 Arlington Property LLC

Customer Review Rating plus BBB Rating Summary

Chicago Getaway Hostel has received 3.68 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.