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BBB Business Review

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BBB Accredited Business since

Modern Homes, Inc.

Phone: (847) 356-8886 Fax: (847) 265-8886 850 E Grand Ave Ste 1A, Lake Villa, IL 60046 View Additional Email Addresses http://www.modern-homes.com View Additional Web Addresses


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Modern Homes, Inc. is a home builder which constructs custom homes and provides remodeling services for residential customers. This company serves the northern suburbs of Chicago, including Ingleside, Long Lake, Round Lake Beach, Round Lake, Venetian Village, Lindenhurst, Antioch, Channel Lake, Grandwood Park, Gages Lake, Grayslake, Wadsworth, Fox Lake, Volo, Lakemoor, Gurnee, Spring Grove, and Johnsburg. Services include quick delivery homes, remodeling, custom designed homes, and community design.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Modern Homes, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Modern Homes, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 1
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Modern Homes, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 11, 1997 Business started: 01/01/1972 Business started locally: 01/01/1972 Business incorporated 11/25/1986 in IL
Type of Entity

Corporation

Business Management
Mr. Guy Lolmaugh, President Ms. Beth Van Dyke, Sales Manager
Contact Information
Principal: Mr. Guy Lolmaugh, President
Customer Contact: Ms. Beth Van Dyke, Sales Manager
Related Businesses
Modern Contractors, Inc.
Business Category

Home Builders Construction & Remodeling Services Bathroom Remodeling Remodeling Services Construction Management Home Design & Planning Kitchen Remodeling New Single-Family Housing Construction (except For-Sale Builders) (NAICS: 236115)

Alternate Business Names
Modern Re-Bath
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.