Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Freedom Heating & Cooling has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforFreedom Heating & Cooling

    Heating and Air Conditioning

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    We sell and service all heating and cooling equipment.

    Products & Services

    Air Conditioning Repair & Replacement, Ductwork, Furnace Repair & Replacement, Air Conditioning & Furnace Tune Ups, Boilers, Electrical

    Business Details

    Location of This Business
    9958 Grand Ave, Franklin Park, IL 60131-2574
    BBB File Opened:
    10/7/2008
    Years in Business:
    18
    Business Started:
    1/1/2006
    Business Started Locally:
    1/1/2006
    Business Incorporated:
    7/13/2006
    Type of Entity:
    Corporation
    Alternate Business Name
    • Freedom Heating & Cooling, Inc.
    Business Management
    • Mr. Pierlulgi Ficrentino, Owner
    Contact Information

    Principal

    • Mr. Pierlulgi Ficrentino, Owner

    Customer Contact

    • Mr. Pierlulgi Ficrentino, Owner
    Additional Contact Information

    Fax Numbers

    • (847) 288-1786
      Other Fax

    Website Addresses

    Industry Tip

    BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Michelle H

    1 star

    06/02/2022

    Had this company replace my duct work in late 2018. They signed me up for a year service package for my A/C that I did not not ask for. They started calling me the spring of 2019 multiple times a day trying to schedule a service. I got fed up with the constant calls, and since I had apparently already paid for this service without my knowledge I agreed to let them Tune up my A/C. I had no problems with the A/C prior to this, but after the service it stopped working. They did not know what was wrong or how to fix it. They offered to charge me an additional amount to top off the coolant on the system, but since it wasn't working I declined. They would not make it right so I found a random guy in my neighborhood to look at it, he immediately saw the problem, and had it working that same day. I tried to forget about this company but a year or so later, I noticed that one of the ducts had fallen off the vent and I was air conditioning my crawlspace. I called them and they sent a tech out for repair. Currently in 2022banother duct fell off. I called for service and they claimed I had an outstanding balance from the last service. They had never asked for payment and since the ductwork had a lifetime warranty, I assumed it was covered. They would not send a tech until it was paid. I paid them $100, and scheduled service for repair. When the service date came, the tech showed up, looked at the problem and said someone would be back with me and asked for an additional fee just for him to drive to me house. The tech did nothing and left saying I could get a call to schedule service. I called the next morning and asked to speak with a manager. The receptionist said they would call me the next day. It's been over a week with no call, no service. Terrible company, terrible quality, constant problems with no response or resolution

    Freedom Heating & Cooling Response

    06/23/2022

    Hello there, we've reviewed this and looked for you in our system. We have no record of any work we have done for you. We do not do duct work installation at all. We are in ********, we don't know if you have mistaken ** for another company in another state.

    Local BBB

    BBB of Chicago & Northern Illinois

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.