Business ProfileforDiscount Heating, Cooling & Refrigeration Inc.

Dates: 11-10-2023, 11-14-2023, 11-15-2023 Discount heating and cooling was here on 3 different occasions trying to fix our heat. Each time after they left the heat went out again. They said it was the vents, the oEM, **** pressure (they lowered it). Those were the diagnosis for the times they came out. Well after the third time we went with a different company four seasons and they diagnosed the issue right away and came in the next day which was a Sunday and installed a new furnace. Our unit was in a condemned state per the new company. If the original tech **** from discount heating and cooling had just bothered to insert the scoped camera into the furnace for inspection He would have seen the issue to but he didnt. Also the new piece oEM that discount heating and cooling installed a few days earlier was already fried when the four seasons came in to install the new furnace. My husband was with both techs from both companies and watched them like hawks. And only the four season actually looked through the scoped camera and diagnosed the problem with in five minutes. The owner has l stopped trying to communicate with us. He stated that if another company was able to diagnose the issues that they could not they would give us a refund in full. We have tried to contact the company several time and they have just left us hanging. I have left reviews and comments which have been deleted. The owner has also blocked me. *The tech from discount heating and cooling the first time her was here said it was the oEM and did something not sure what for the heat to kick on back. Later that night the heat goes out. Luckily my husband was watch the tech and did the same little tricks to make it work again. Which was like banging on a certain piece. That right there me a bad feeling. They are also advertising that they are A+ rating on the BBB but when you look the website they have no rating. This is false advertising.