Customer ReviewsforBlue Frost Heating and Cooling

I can't express how thrilled I am with the furnace and AC installation provided by Blue Frost Heating and Cooling. In a market flooded with cut-rate options, it's refreshing to find a company that truly values quality over quick fixes. Yes, they might not be the cheapest option out there, but let me tell you, you get what you pay for, and in this case, it's unparalleled expertise and service. From the moment I contacted them for a quote, I knew I was dealing with professionals. Their team took the time to thoroughly assess my needs, offering personalized recommendations rather than pushing cookie-cutter solutions. They were patient in answering all my questions and concerns, instilling confidence in their knowledge and capabilities. The installation process itself was seamless. The technicians arrived promptly and worked diligently to ensure everything was installed correctly. Their attention to detail was evident every step of the way, from the precision of their measurements to the meticulousness of their craftsmanship. Since the installation, my home has been more comfortable than ever before. Not only am I enjoying consistent temperatures year-round, but I've also noticed a significant decrease in my energy bills. It's clear that Blue Frost Heating and Cooling didn't just install a furnace and AC unit they engineered a solution tailored to optimize both comfort and efficiency. In conclusion, if you're looking for a furnace and AC installation company that prioritizes quality, professionalism, and customer satisfaction, look no further than Blue Frost. While they might not be the cheapest option on the market, the peace of mind and long-term savings they provide make them worth every *****. I can't recommend them highly enough!            

Goggle is filled with FAKE reviews for this company. The service manager is very unprofessional and extremely rude. Came to discuss a "job" that they did and claimed they had double the people working in our building than what they actually did to inflate the charges. Manager wreaked of booze upon arrival. At that point I realized there was no reasoning with someone like this after he told me I was a liar, I politely asked him to leave. Save yourself the aggravation and call someone else, like literally anyone else!

Everything they touch goes bad. We had a technician come out to check our air conditioner. Two weeks later it broke and they had to come out on overtime to fix it. Person who came out admitted that the tech that came out did not know what he was doing and was no longer with the company. Then they came out to do the yearly check on the furnace. It was shown the everything was in good shape. A month later the furnace stopped working. When the technician came out they found that there were holes in the heat exchanger. If the first tech would have found this we would have had time to shop for the best deal on a new furnace but we had no choice. Now with a 5 year warranty on labor, less than 2 years later, the exhaust pipe starts leaking. They claim that it was the existing pipe and were going to charge us almost $500 to fix. Pictures show that they altered the pipe and that is the part that leaking. Because of all this I would not let them within a mile of our house. They are not a good company.

Very pleased with *********************************** ******** was here right on time. He explained what the problem was with our ac and then he fixed it. With the temperatures going to be in high 90's so happy he could repair our unit. We will certainly use them again when we need repairs.

**** took the mystery out of our service call and we have everything running again.. Ours was an unusual repair.Great job!*******************

We're happy with Blue Frost Heating and Cooling because they are very professional when it comes to scheduling appointments and their technicians are thorough, pleasant and respectful in our home. They seem to really care about providing high quality services to their customers!

Everyone we have dealt with has been extremely nice and helpful in our needs. The sales did not try to sell ** the top line of everything, showed us our options and spent an hour or so working with our needs and answering our questions. As for the installers, they came in and were very organized, and worked efficiently. They cleaned up any mess that they had. We had 3 installers, each had their own part to do, and they worked together nicely and quickly. I would definitely go back if need be.

New Customers be aware! I agree with Don ** on 4/4/22 They cleaned my Furnace a year ago so I thought lets call them again. They also quoted me a service call price of $118 to service my AC . But I was then charged $ 300 dollars for a start capacitor replacement part for a total cost was $418! This capacitor part should have not cost more than $45-60 inflated dollars plus tax. I find this price gouging to retired folks reprehensible. If you do not believe Don ** or me go ahead and use them.

We had our 40 year old boiler replaced by Blue Frost in November of 2021. We could not be happier with our entire experience with them from the quote all the way to installation.

Tried to sell us on a new boiler instead of cleaning it. They bought out Kilnkey which was a great HVAC company. If I could give them 0 stars I would. 14k for a new furnace then another estimate of 12k (as if that was any better). Basically told me the at you dont clean a boiler furnace, so I guess Im supposed to replace it every year? Im not sorry to say this place is a complete joke. Their brainwashed training is below sub par. Being taught in a class doesnt mean you have great techs. I am not one to ever speak down upon anyone. I am sickened by the cold hearted nature of their employees and the money hungry attributes that plague their business. Our problem was solved for a 408 dollar cleaning. This company should be shut down and never allowed to scam anyone ever again.