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Find a Location

NorthShore University HealthSystem has 8 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • NorthShore University HealthSystem

      777 Park Ave W Highland Park, IL 60035-2433

    • NorthShore University HealthSystem

      23056 Network Place Chicago, IL 60673-1230

    • NorthShore University HealthSystem

      2650 Ridge Ave Evanston, IL 60201-1718

    • NorthShore University HealthSystem

      225 N Milwaukee Ave Vernon Hills, IL 60061-4304

    • NorthShore University HealthSystem

      4901 Searle Parkway Suite 330 Skokie, IL 60077-5313

    Business ProfileforNorthShore University HealthSystem

    Health
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.22/5stars

    Average of 18 Customer Reviews

    Customer Complaints

    33 complaints closed in last 3 years

    16 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    Home Health and Hospice Care

    Business Details

    This is a multi-location business.

    Find a Location

    NorthShore University HealthSystem has 8 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • NorthShore University HealthSystem

        777 Park Ave W Highland Park, IL 60035-2433

      • NorthShore University HealthSystem

        23056 Network Place Chicago, IL 60673-1230

      • NorthShore University HealthSystem

        2650 Ridge Ave Evanston, IL 60201-1718

      • NorthShore University HealthSystem

        225 N Milwaukee Ave Vernon Hills, IL 60061-4304

      • NorthShore University HealthSystem

        4901 Searle Parkway Suite 330 Skokie, IL 60077-5313

      Location of This Business
      777 Park Ave W, Highland Park, IL 60035-2433
      BBB File Opened:
      10/8/1998
      Years in Business:
      27
      Business Started:
      7/1/1996
      Business Started Locally:
      7/1/1996
      Business Incorporated:
      12/4/1891
      Type of Entity:
      Corporation
      Alternate Business Name
      • Northshore University Healthsystem Home and Hospice Services
      Business Management
      • Concierge Services
      • Ms. Rita Ori, Director
      • Deborah Kirkorsky, VP, Business Services
      • Dr. Lamarr Tyler
      • Robert Watkins
      Contact Information

      Principal

      • Concierge Services
      • Ms. Rita Ori, Director
      • Deborah Kirkorsky, VP, Business Services
      • Dr. Lamarr Tyler
      • Robert Watkins

      Customer Contact

      • Ms. Maribel Crespo, Patient Advocate
      Additional Contact Information

      Fax Numbers

      • (847) 982-4276
        Primary Fax
      • (847) 570-5378
        Other Fax

      Phone Numbers

      Customer Complaints

      33 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/10/2024

      Complaint Type:
      Billing Issues
      Status:
      Resolved
      For the second consecutive year, NorthShore has received payment from my insurance company (UMR) and not correctly applied it to my account. Last year, it took 9 months and repeated calls from UMR for NorthShore to realize it had, in fact, received the payment. That was in the amount of $43. This time, NorthShore received a payment of $250 towards a $304 bill. My attached explanation of benefits shows that my responsibility for services on 1/16/24 should be $54. My attached bill shows NorthShore removing the payment from the account and charging me $304 for the visit.I called in February to complain and was told it would be corrected on my March billing statement. It wasn't. I don't know if this is poor bookkeeping or attempts at fraud, but either way, NorthShore has demonstrated a track record of trying to receive duplicate payments.
      Read More

      Customer Reviews

      18 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Margot D

      1 star

      02/24/2024

      My OBGYN who is leaving NS referred ****************. This was after I had to report ***************************** to the medical board, due to the fact that I confronted him about ripping me off my meds, attempting to change every single one, and told me that he has more important patients who are suicidal to deal with, and he does not know why I am calling him, and that if I felt that he put me in ***** way to report me to the medical board. I did. This was July of 2023. I called on January 16, **** to have a change of care, the receptionist just told me that it could take up to three weeks. I then got a message on NS connect to fill out the ** form again, and that someone would call me in five days for placement. THAT NEVER HAPPENED. I got a phone call the next day asking for reasoning of change, and I stated unprofessionalism. I explained what happened, and that I did NOT want to get black-listed due to what ****** did to me. Of course, she says we dont do that and informed me that the supervisor of the department would call me back. ******* called me a week later. She did not ask me about my story, all the she told me was that they can usually handle these things on a lower level. I told her to listen to the phone call from July, and him literally instructing me to report him to the medical board. Then, she proceeded to defend him, telling me that his placements are normally accurate. Again, I told her that I did NOT want to get black listed to do what ****** did, I explained I already had the referral from my OBGYN and she stated that she would even message her one my behalf. ******* informed me that my doctor did not message **************** and that she does not take new patients, but she is sure someone will call me back in a few days, and that I could already be on the scheduling list for a call back (how would she not definitively know this as the supervisor of the department).

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