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Find a Location

A & R Electric Services, Inc. has 1 locations, listed below.

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    Business ProfileforA & R Electric Services, Inc.

    Electric Generator

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    A & R Electric sells, installs, repairs and maintains generators for residential and commercial customers, They also carry other electrical products such as pressure washers and transfer switches.  The company sells backup generators, standby generators, portable generators, and mobile generators. Their mobile generators can be used for construction, tailgating, or camping, while their backup and emergency generators can be used to power an entire establishment or simply the most vital parts of a property. The company can provide mobile link service that allows the property owner to remotely check on the status of their generator.   

    Products & Services

    Generator Installation, Generator Repair, Portable Generator Install, Portable Generator Repair

    Business Details

    Location of This Business
    26575 W Commerce Dr Unit 605, Volo, IL 60073-9662
    BBB File Opened:
    6/24/2014
    Years in Business:
    16
    Business Started:
    1/29/2008
    Business Started Locally:
    1/29/2008
    Business Incorporated:
    1/29/2008
    Type of Entity:
    Corporation
    Alternate Business Name
    • A & R Electric Svc Inc
    Business Management
    • Mr. Jack Rininger, Owner
    Contact Information

    Principal

    • Mr. Jack Rininger, Owner

    Customer Contact

    • Mr. Jack Rininger, Owner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/08/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Failed to back up offered!!! Warranty Agreement. For Home Generator. Generac 10 years. to complete Sale.Lied about it. There was no ""Warranty on this unit.Back out of, the Promise Warranty.Left us.with out a warranty,or Protection Plan.He nor Generac!. Will take Responsibility for the Dealership misleading sales tactics.I'm being asked to Purchase a new Warranty Plan.I kept in touch with my dealer,A&R Electric Services. And Generac company.I kept getting missed leading feed back.I finally got feedback, from. The *********** That event though.the Dealership, that sold me the unit. They,nor he takes, responsibility, and misleading.Sales tactics.I need to get a new Warranty on, my Home Generator.The way I am being Treated"". Is that this,is a Common practice.. Misleading Salesmanship.I want to get a warranty, but I don't think,I should have to, pay for it.with both of them. Making this Right.Every time I talk with, my Contractor. He insured me.that. I Didn't need to be Concerned. After the first 5yrs lapsed. He would. Initiate the. Last 5yrs.He has admitted to this. To Generac. But no one will correct this. Before I,buy a new Warranty Plan. I would like to be Compensated, for the missleading. Contract,I made with,both A&R Electric Services, and Generac Generator Co.Before buying a new Warranty. I made my, Purchase.With the Promise that I was being backed up. By A&R Electric Services. And The ***********And that I was Supported by """BOTH""",of Them. And that he was in. Compliance with the General Sales Tactics.I'm going to be in. His Support and help,as Well as Back up by The *********** Support with his Company. That's that any one that buys, from him.The *********** Stands in his Comments. To all Their Consumers.He told me to stop ""Worry"". Until February 20 ****. Please help me get this resolved. With both of them. Generac and A&R Electric Service.Don't Lie to Customers,to make a Sale.!!!?

    Customer Reviews

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