Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Kensington Research and Recovery, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforKensington Research and Recovery, Inc.

    Financial Services
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.5/5stars

    Average of 10 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/1/2005

    Years in Business: 24

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Kensington Research & Recovery is a company that helps homeowners, businesses and organizations in three ways:

    1) Appealing your property tax assessment to reduce future property tax payments
    2) Recovering government refunds due to overcharges and over-payments
    3) Finding the best deal on home financing or refinancing to help you save on mortgage expenses

    Protecting the value of your most important investments can be a tedious job. Making sure that you are not paying more than you should in property taxes or interest payments or recovering over-payments can require detailed research and complicated submission processes under strict deadlines. There is never a guarantee that your efforts will bring a successful outcome. The Kensington team has decades of experience helping clients with these efforts and we guarantee that we will make our best efforts on your behalf.

    Kensington Research and Recovery, Inc.: NMLS # 1773862

    Business Details

    Location of This Business
    444 N Michigan Ave Ste 1200, Chicago, IL 60611-3959
    BBB File Opened:
    6/1/2002
    Years in Business:
    24
    Business Started:
    12/26/1999
    Business Started Locally:
    12/26/1999
    Business Incorporated:
    8/1/2002
    Accredited Since:
    6/1/2005
    Type of Entity:
    Corporation
    Business Management
    • Mr. E. J. Dal Bello, President
    • Mr. Douglas Fournier, General Counsel
    • Ms. Nella Piccolin, Founder
    • Mr. Frank Da Bello
    Contact Information

    Principal

    • Ms. Nella Piccolin, Founder

    Customer Contact

    • Mr. Frank Da Bello
    Additional Contact Information

    Fax Numbers

    • (312) 340-5713
      Other Fax

    Phone Numbers

    Industry Tip

    BBB Tip: How to shop for financial services

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/28/2021

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    Kensington Research and Recovery contacted me by mail within the last year with the lure that they found money due to me. They asked my permission to identify the money. I signed a form giving them permission only to identify. They identified something I already knew--that I overpaid my property taxes. They insisted that I now owed them money. They sent me a contract to sign authorizing them to "collect" my money. I never signed the second document and thus, authorized no collection. They are now attempting to collect $1568.53. This is unethical and fraudulent behavior. It is theft and taking advantage of a senior citizen who in the aftermath of the death of her husband, overpaid her property tax. I have no paperwork because I thought not signing would stop them. Please make them cease and desist in their attempts to get any money from me. They did nothing for me. Please do not let them destroy my credit score. Kensington account number: *******
    Read More

    Customer Reviews

    10 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Cathy B

    5 stars

    01/23/2024

    Thus far my experience with this company has been a positive one. I was coached through the process of payment recovery with ease.I would reach out again if ever needed to Kensington

    Kensington Research and Recovery, Inc. Response

    01/24/2024

    Thank you for your feedback, we appreciate it!

    Local BBB

    BBB of Chicago & Northern Illinois

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.