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Find a Location

Cedar Rustic Fence Co. has 1 locations, listed below.

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    Business ProfileforCedar Rustic Fence Co.

    Fence Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.14/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/1/2005

    Years in Business: 97

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Cedar Rustic Fence Co installs all types of fences including Cedar, Vinyl, Aluminum and Chain Link. We are also a full line manufacturer of Cedar, Vinyl and Aluminum Fencing. We manufacture most of the product we install and sell fencing material to consumers and fence contractors. 

    We do have a full time service department that does warranty repair work and services our customers. We currently do not do fence repairs for fences not installed by Cedar Rustic Fence Co.. 

    Products & Services

    Cedar Fences, Vinyl Fence, PVC Fence, Aluminum Fence, Ornamental Fence, Chain Link Fence, Wood Fence

    Business Details

    Location of This Business
    99 Republic Ave, Joliet, IL 60435-6513
    BBB File Opened:
    1/13/2005
    Years in Business:
    97
    Business Started:
    1/1/1927
    Business Started Locally:
    1/1/1927
    Business Incorporated:
    10/21/2003
    Accredited Since:
    1/1/2005
    Type of Entity:
    Corporation
    Number of Employees:
    9
    Alternate Business Name
    • Bergeron Group, Inc.
    • Cedar Rustic
    Business Management
    • Mr. Greg Bergeron, Owner
    Contact Information

    Principal

    • Mr. Greg Bergeron, Owner

    Customer Contact

    • Mr. Greg Bergeron, Owner
    Additional Contact Information

    Fax Numbers

    • (815) 741-7059
      Primary Fax

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/06/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I had Cedar Rustic Fence Company, **************************************************************** *************) Erect a Fence on My Property, because the installation was not done Properly the Fence does not Align the way it should. I contacted Cedar Rustic Fence Company and They sent someone out to My House and said that there is nothing they could do stating the ground is uneven which it is not the Fence was installed too High in Certain Areas. Cedar Rustic then told Me they would come to My House to lower only Certain Sections of My Fence that would make it look even worse but before Cedar Rustic would come to My House I would have to E-Sign a Paper stating that is all they would do. I paid $6200.00 Dollars for a Fence that was not Installed Properly. I am hoping the BBB can help Me get My Fence fixed and looking the way it should. Desired Outcome: Cedar Rustic lowers a Portion of My Fence and Replaces a Section of Fence that was cut to Compensate for the Sections that are Installed too high. Desired Resolution: Cedar Rustic lowers a Portion of My Fence and Replaces a Section of Fence that was cut to Compensate for the Sections that are Installed too High.
    Read More

    Customer Reviews

    7 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Amy L

    5 stars

    03/26/2024

    Can't say enough wonderful things about Cedar Rustic. They were professional, fast, and competitively priced. We are so happy with our new fence and would recommend Cedar Rustic to anyone!!

    Local BBB

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