BBB Business Review

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This business is not BBB accredited.

Insurance Placement Solutions Group

Additional Locations

Phone: (866) 298-6990 Fax: (847) 298-6914 View Additional Phone Numbers 1400 E Touhy Ave.  SuiteG30, Des Plaines, IL 60018 View Additional Email Addresses

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Insurance Placement Solutions is an employment leasing service which provides employees experienced in insurance claims, medical billing, account management, and related fields for companies in need of qualified personnel. Located in Des Plaines, IL, this company serves every major market in the United States, including Chicago, Dallas, Los Angeles, San Francisco, Orlando, Philadelphia, Charlotte, New York, Indianapolis and Denver as well as other markets nationwide. The company has been in business since 2000 and was formed by Steve Anderson and Mark Fanella and in 2003 worked to strengthen its work in the Catastrophe Claim market, and soon became known as one of the top Catastrophe Claim Adjuster staffers in the country.

This company provides direct hire, temporary to hire, and temporary employees in insurance staffing, including worker's compensation, catastrophe claims, general liability, automobile, commercial property, homeowners, professional liability, nurse case management, and medical billing specialties. Their personnel have experience in all levels of claims, risk management, underwriting, account management, and customer service, and come pre-screened, recommended, and highly vetted to ensure that they will be able to perform the tasks expected of them with minimal training needed in order to enable the highest return on investment for a temporary hire.

Visit the website for Insurance Placement Solutions to learn more about the services available from this company and to contact the company to request their staffing solutions.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • BBB does not have sufficient information to issue a rating on this business.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Insurance Placement Solutions Group
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 29, 2006 Business started: 08/15/2000 Business started locally: 08/15/2000 Business incorporated 08/15/2000 in IL
Type of Entity


Business Management
Mr. Mark Fanella, Vice President Mr. Steve Anderson, President
Contact Information
Principal: Mr. Mark Fanella, Vice President
Business Category

Employment Service - Employee Leasing Employment Service Employment Services / Temporary Agencies Employment Agencies Staffing - Technical Employment Contractors - Temporary Help Temporary Help Services (NAICS: 561320)

Alternate Business Names
Captx, Inc. IPS

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.