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Find a Location

Credit Firm.net has 1 locations, listed below.

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    Business ProfileforCredit Firm.net

    Credit Services

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Credit Repair Services which include, Credit Bureau Disputes, Method of Verification (MOV) requests, Goodwill Removal requests, Debt Validation, Permissible Purpose Verification, Cease & Desist, CFPB Complaint Processing, and more....

    Business Details

    Location of This Business
    1020 Milwaukee Ave Ste 122, Deerfield, IL 60015-3558
    BBB File Opened:
    1/19/2012
    Years in Business:
    26
    Business Started:
    10/1/1997
    Business Started Locally:
    10/1/1997
    Business Incorporated:
    11/1/2010
    Type of Entity:
    Corporation
    Business Management
    • Ms. Deborah Green
    Contact Information

    Principal

    • Ms. Deborah Green

    Customer Contact

    • Ms. Deborah Green
    Additional Contact Information

    Fax Numbers

    • (847) 739-7273
      Primary Fax

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/03/2021

    Complaint Type:
    Product Issues
    Status:
    Answered
    I signed up for the credit repair program for my Wife and I in late April 26, 2021. As per the customer portal the initial disputes to the credit bureaus was on May 2, after 45 days we didnt not receive any letters from neither of the credit bureaus, which is odd.I sent a message on the portal stating such, the next day May 16th the portal showed that a new disputes were filed.I sent a messages asking what happens when the Bureaus doesnt respond in time, as of today, the at message has never been replied to.On Aug 1, the sending round of disputes were up, again neither my Wife nor I received any letters from any of the bureaus..On Aug 2, the portal shows that disputes were initiated again, without me advising credit firm that I have not received any letters back..You cannot cancel on the portal, called in Aug2, to cancel, no response as of late Aug 3, no response yet...
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    IBRAHIM F

    1 star

    05/05/2023

    They are like scamming people. After you sign up for their service, they are not doing anything. Not getting any call, just charging you. Money trap.

    Credit Firm.net Response

    05/06/2023

    Mr. *****,I'm sorry to hear about your dissatisfaction with our services. According to our records, we have replied to every communication from you since you enrolled with us on 12/22/2022 including all 22 emails. So far, the credit reporting agencies have verified the accuracy of the 2 collection accounts, the collection agencies have validated the debt, and ******************* is not willing to remove the late payment via a goodwill request. We submitted an FCRA removal request to the **** due to the missing result letters but, the **** ruled in the credit bureaus' favor. No credit repair agency or individual has the ability to remove accurate information from your credit reports, only inaccurate, incomplete, misleading, unverifiable, or information out of compliance with the ***** FDCPA, FCBA, etc... can be removed. And although there still may be a path forward in working on removing the 2 collections due to the non-responses, we have decided to terminate services and process a refund for the full $199.96 that you have paid us due to your dissatisfaction. We appreciate your sharing your concerns and it is our hope that you are able to resolve these credit issues in the near future.

    Local BBB

    BBB of Chicago & Northern Illinois

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