BBB Business Review

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This business is not BBB accredited.

Granite Works, LLC

Phone: (847) 837-1688 Fax: (847) 837-1689 View Additional Phone Numbers 1150 Allanson Rd., Mundelein, IL 60060

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Granite Works, LLC, is a countertop manufacturer and installer which installs granite countertops for kitchens, bathrooms, and outdoor kitchens for residential customers. Located in Mundelein, IL, this company serves the northern suburbs of Chicago, including Vernon Hills, Libertyville, Hawthorn Woods, Forest Lake, Lake Zurich, Grayslake, Hainesville, Long Grove, Kildeer, Deer Park, Mettawa, Green Oaks, Great Lakes, Lake Bluff, Wauconda, Lincolnshire, Bannockburn, Buffalo Grove, Highwood, Highland Park, North Chicago, Holiday Hills, Round Lake, Gages Lake, Island Lake, Tower Lakes, Lake Barrington, North Barrington, Third Lake, Lakemoor, Gurnee, Wheeling, Palatine, Prospect Heights, and Waukegan. The company has been in business since 2011 and offers Saturday hours for the convenience of their customers.

This company installs granite countertops, which have been consistently rated to add value to the homes of those who install them, and are low maintenance, with the benefit over man-made materials in that they do not discolor over time, peel, or have chemicals that will leach into food or materials set on top of the countertop. This company offers a variety of different granite styles and colors available, which can be turned into a custom granite countertop for a kitchen, bathroom, or outdoor kitchen in order to add value and style to a home. Countertops are generally delivered 7 to 10 business days after measurement and installed in a single visit; the granite is cut with a laser to ensure a correct fit.

Visit the website for Granite Works, LLC, to learn more about the services available from this company, view their different colors and styles of granite, and contact the company to request a quote on a granite countertop.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Granite Works, LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Granite Works, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 11, 2011 Business started: 07/01/2011 Business started locally: 07/01/2011 Business incorporated 07/12/2011 in IL
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Sam Abene, Manager Mr. Xiao Ni Wu, Owner/Partner Ding Qin Xu, Partner Mr. Min Zheng, Partner
Contact Information
Principal: Mr. Sam Abene, Manager
Number of Employees


Business Category

Countertops Countertop - Fabrication Baths Stone - Natural Interior Finishing Marble & Granite Installation, Stonework Fabrication Kitchen Remodeling Kitchen & Bath Design Outdoor Kitchens Design & Build Contractor Retail Stores Bathroom Remodeling Granite Finish Carpentry Contractors (NAICS: 238350)


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.