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BBB Business Review

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BBB Accredited Business since

Safe and Reliable, Inc.

Phone: (855) 274-0952 View Additional Phone Numbers 2251 S Michigan Ave STE 230, Chicago, IL 60616 View Additional Email Addresses View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Safe and Reliable, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Safe and Reliable, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Safe and Reliable, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 06, 2014 Business started: 01/01/2005 Business started locally: 01/01/2005 Business incorporated 01/20/2014 in IL
Type of Entity


Business Management
Ms. Shirley Rolfe, President
Contact Information
Principal: Ms. Shirley Rolfe, President
Business Category

Consultants - Medical Medical Service Organizations Elderly/Senior Specialty Services Senior Home Care Senior Care Information and Resources Senior Citizens Service Organization Health & Medical - General Administrative Management and General Management Consulting Services (NAICS: 541611)

Why Accreditation Revoked

Safe and Reliable, Inc, is a medical consultation company that works a liaison between individuals and healthcare providers to assist seniors and their families in locating healthcare providers and rehabilitation facilities. Located in Chicago, IL, this company serves downtown Chicago and surrounding areas, including Winnetka, Berwyn, Brookfield, La Grange, Lisle, Lemont, Edison Park, Cicero, and Harlem. Other locations include Evanston, Mount Prospect, and Dolton. The company has additional locations in Indiana and Texas. This company was formed in 2005 and strives to keep seniors and their family involved in each step of the care process, hiring trained and licensed nurses and care staff who can maintain a high level care of care for the individuals who they are responsible for.

Services provided by this company include occupational therapy, physical therapy, speech therapy, medical social work, home health aid, pain medication management, injections and IV therapy, venipuncture and lab drawing, wound care and dressing changes, cardiac assessment, diabetic and insulin management, teaching of safety medication regimen, diet and disease process teaching and management, and restorative nursing. The nurses involve the patient and his or her family in each step of the process and prove customized, personalized care that takes into account the patient's individual needs, wants, and wishes in a caring, supportive manner that combines treatment with customer service.

Visit the website for Safe and Reliable, Inc, to learn more about the services available from this company, read testimonials from clients, and contact the company to discuss arrangements for liaison services and referrals.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.