Find us on Google+

BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

Vein and Laser Center of Elgin Cardiac Surgery

Phone: (847) 717-3265 Fax: (847) 695-1954 1600 N Randall Road  Suite 355, Elgin, IL 60123 View Additional Email Addresses View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


The Vein and Laser Center of Elgin Cardiac Surgery is a treatment center which provides laser treatment for varicose veins and other vein problems. Located in Elgin, IL, this center serves Carpentersville, Algonquin, Huntley, St. Charles, Bartlett, and West Dundee. The center is a member of the American College of Phlebology and is accredited by the Intersocietal Accreditation Commission.

This center offers a variety of services related to relieving the pain, swelling, throbbing, and unattractive appearance of varicose veins and other vascular issues. Each treatment starts with an ultrasound diagnosis of the condition and a consultation with a doctor to determine the needs, concerns, and goals of the patient in receiving treatment for varicose veins. According to a patient's needs and budget, the doctors of the Vein and Laser Center select an appropriate treatment from the options they provide in the offices. Services include Endovascular Laser Ablation Therapy, sclerotherapy, microphlebectomy, laser treatments for venous leg ulcers, and broadband light therapy skin treatment which treats skin conditions related to aging and sun damage.

Each of the treatments provided is low risk and performed under local anesthesia with a short recovery time. All of the surgeries are performed by a board-certified cardiothoracic surgeon, and the staff includes a registered vascular ultrasound technologist, a certified surgical assistant, and a registered nurse. Most cases are covered by insurance, including Medicare.

Visit the website for The Vein and Laser Center of Elgin Cardiac Surgery to learn more about the various procedures offered, view before and after pictures of treatment, and schedule an appointment for treatment of varicose veins and related vascular issues.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Vein and Laser Center of Elgin Cardiac Surgery meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Vein and Laser Center of Elgin Cardiac Surgery include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Vein and Laser Center of Elgin Cardiac Surgery
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 03, 2013 Business started: 12/18/1975 Business started locally: 12/18/1975 Business incorporated 12/18/1975 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Financial and Professional Regulation
100 W. Randolph, 9th Fl, Chicago IL 60601
Phone Number: (312) 814-4500

Type of Entity


Business Management
Mr. Jon Steimle, Office Manager Cynthia Steimle, President
Contact Information
Principal: Mr. Jon Steimle, Office Manager
Number of Employees


Business Category

Clinics - Varicose Veins Offices of Physicians (except Mental Health Specialists) (NAICS: 621111)

Alternate Business Names
Elgin Cardiac Surgery SC Northern Illinois Cardiothoracic and Vascular Surgery S C Vein & Laser Ctr Vein and Laser Center

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.