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BBB Business Review

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BBB Accredited Business since

Trend Carpet & Tile

Phone: (630) 893-4470 Fax: (630) 307-9042 168 E Army Trail Rd, Glendale Heights, IL 60139

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Carpet, Rug, Tile Intallers, Commercial and Residential

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Trend Carpet & Tile meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Trend Carpet & Tile
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 06, 1990 Business started: 01/01/1975 in IL Business started locally: 01/01/1975 Business incorporated 05/16/1986 in IL
Type of Entity


Business Management
Mr. Paul Guski, Owner Ms. Sarah Guski, Administrative Assistant
Contact Information
Principal: Mr. Paul Guski, Owner
Customer Contact: Ms. Sarah Guski, Administrative Assistant
Business Category

Carpet & Rug Dealers - New Carpet & Rug Dealers - Persian/Oriental Rugs Carpet & Rug Pads, Linings & Accessories Floors - Hardwood Tile & Marble Stone - Natural Tile Sales Contractor - Commercial Carpet & Rug Measuring Carpet & Rug Repair Carpet Layers Carpet Installation Floors - Laminate Tile - Ceramic - Contractors & Dealers Hardwood Floor Contractors Floor Covering Stores (NAICS: 442210)

Service Area

Located in Glendale Heights, Illinois.


Alternate Business Names
Trend Carpets Inc.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.