BBB Business Review

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This business is not BBB accredited.

Royal Treament Carpet and Upholstery Cleaning LLC

Phone: (630) 877-7472 115 Central Ave, Aurora, IL 60506

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Royal Treatment Carpet and Upholstery Cleaning, LLC, is a carpet and rug cleaner which provides carpet and upholstery cleaning for residential and commercial customers.  Services available from this company include residential and commercial carpet cleaning, upholstery cleaning, pet odor removal, area rug cleaning, water damage cleaning, new carpet cleaning, mattress cleaning, and scotchguard protection installation.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Royal Treament Carpet and Upholstery Cleaning LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 21, 2009 Business started: 03/05/2007 Business started locally: 03/05/2007 Business incorporated 03/05/2007 in IL
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Chad Hefke
Contact Information
Principal: Mr. Chad Hefke
Business Category

Carpet & Rug Cleaners Water Damage Restoration Mattresses - Cleaning Carpet Layers Carpet Installation Carpet and Upholstery Cleaning Services (NAICS: 561740)

Service Area

This company serves the western suburbs of Chicago, including Montgomery, Oswego, Naperville, North Aurora, Batavia, Sugar Grove, Warrenville, Lisle, Hinckley, Kaneville, Yorkville, Plano, West Chicago, Winfield, Woodridge, Lisle, Plainfield, Romeoville, Geneva, West Chicago, Elburn, Carol Stream, Glen Ellyn, and Glendale Heights.



BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.