This business is not BBB accredited.Additional Locations
Phone: (630) 879-8011 Fax: (630) 879-6107 View Additional Phone Numbers 1030 Fabian Parkway, Batavia, IL 60510
BBB Business Reviews may not be reproduced for sales or promotional purposes.
View Business Review Inquiries
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that affect the rating for Sealy Mattress Co. include:
- 7 complaint(s) filed against business
- Failure to respond to 6 complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||5|
|Total Closed Complaints||7|
Additional Complaint Information
According to information received from the company, the following procedure has to be used to register a complaint against the com- pany.
1. The complaint should be reported to the dealer from whom the original purchase has been made. 2. If satisfaction has not been received by that customer from the retail dealer, then a complaint should be registered with the producung factory. The information for this is shown on the law label attached to the product. 3. In the event satisfaction is not received from the producing plant,then the complaint should be registered with the Consumer Div. of the Ohio Mattress Co., 1300 East Ninth St., Cleveland, Ohio 44114. According to information received from the company, the following procedure has to be used to register a complaint against the com- pany.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Business ManagementMr. Kevin Sisson, Sales Manager Ms. Kathy Bush Rob Hays, Production Manager Mr. Ron Matson, Sales Manager-Chicago Area
Mattress & Bedding Stores All Other Home Furnishings Stores (NAICS: 442299)