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BBB Accredited Business since

PK Beauty Supply

Phone: (773) 256-9148 PO Box 436979, Chicago, IL 60643 http://webplusbeauty.com View Additional Web Addresses


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

PK Beauty Supply, also known as Web Plus Beauty, is a beauty supplies and equipment company which sells health and beauty products for women and men. This company serves a national audience as well as customers throughout the Chicagoland area, including those in Arlington Heights, Des Plaines, Brookfield, Schiller Park, Melrose Park, Berwyn, Cicero, Stickney, Crystal Lake, Deerfield, Highland Park, Buffalo Grove, Wheeling, Midlothian, Alsip, Robbins, Posen, Evanston, Skokie, Niles, Dekalb, Rockford, Schaumburg, Naperville, St Charles, Geneva, Batavia, West Chicago, Wheaton, Tinley Park, Oak Park, Villa Park, Lombard, and Carol Stream. Products available from this company include hair weaves and braids, hair care, skin care, cosmetics, styling tools, apparel, magazines, fragrances, and appliances.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that PK Beauty Supply meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for PK Beauty Supply include:

  • 5 complaint(s) filed against business

Factors that raised the rating for PK Beauty Supply include:

  • Length of time business has been operating
  • Response to 5 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

5 complaints closed with BBB in last 3 years | 4 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 2
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 5

Customer Reviews Summary Read customer reviews

2 Customer Reviews on PK Beauty Supply
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 2

Additional Information

BBB file opened: December 07, 2007 Business started: 09/01/2009 Business started locally: 09/01/2009
Type of Entity

Sole Proprietorship

Business Management
Mr. Michael Kim, Owner
Contact Information
Principal: Mr. Michael Kim, Owner
Business Category

Beauty Supplies & Equipment Hair Products and Equipment Hair Curlers Hair Dryers Hair Nets Hair Ornaments Hair Removing Equipment & Supplies Wigs & Hairpieces Cosmetics & Perfumes - Retail Mirrors Hair Styling and Services Hair Weaving Skin Care Internet Shopping Magazine Sales Cosmetic Sales Cosmetic Sales by Internet Service Establishment Equipment and Supplies Merchant Wholesalers (NAICS: 423850)

Alternate Business Names
iMegaSale WebPlusBeauty

Customer Review Rating plus BBB Rating Summary

PK Beauty Supply has received 3.23 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A-.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.