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BBB Business Review

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BBB Accredited Business since

The Nail Inn & School of Cosmetology

Additional Locations

Phone: (630) 243-0387 47 Stephen St, Lemont, IL 60439

BBB Business Reviews may not be reproduced for sales or promotional purposes.


The Nail Inn & School of Cosmetology is a beauty school which provides lessons in nail art and cosmetology. This school serves the western suburbs of Chicago, including Romeoville, Bolingbrook, Orland Park, Orland Hills, Darien, Burr Ridge, Willowbrook, Woodridge, Tinley Park, Lockport, Crest Hill, Fairmont, La Grange, Westmont, Hinsdale, Naperville, Plainfield, Bridgeview, Willow Springs, Oak Brook, Oakbrook Terrace, Palos Hills, Palos Heights, Worth, and Alsip. Classes available from this school include cosmetology, nail art, makeup, scrub creation, no-chip manicures, acrylic nail art, hot stone pedicures, hair extensions, waxing, and eyebrow threading. Services available from the school include haircuts and coloring, manicures and pedicures, facials and eyebrow service, and waxing.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that The Nail Inn & School of Cosmetology meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for The Nail Inn & School of Cosmetology include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on The Nail Inn & School of Cosmetology
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 02, 2011 Business started: 01/01/2007 Business started locally: 01/01/2007
Type of Entity

Sole Proprietorship

Business Management
Ms. Michele Birk
Contact Information
Principal: Ms. Michele Birk
Number of Employees


Business Category

Beauty Schools Nail Salons Skin Care Theatrical Make-Up Adult & Continuing Education Beauty Salons Cosmetology and Barber Schools (NAICS: 611511)

Alternate Business Names
Nail Inn

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.