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Find a Location

Renew Kitchen & Bath, Inc. has 1 locations, listed below.

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    Business ProfileforRenew Kitchen & Bath, Inc.

    Bathtub Repair

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Renew Kitchen & Bath, Inc. provides tub, tile and counter top refinishing in McHenry, Lake, Kane and parts of Cook counties.

    Products & Services

    Bathtub Refinishing, Tile Refinishing, Tub Repair, Tub to Shower Conversion, Counter Top Refinishing

    Business Details

    Location of This Business
    Crystal Lake, IL 60012-1941
    BBB File Opened:
    8/11/2009
    Years in Business:
    17
    Business Started:
    3/1/2007
    Business Started Locally:
    3/1/2007
    Business Incorporated:
    6/24/2009
    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Michael Militello, President
    Contact Information

    Principal

    • Mr. Michael Militello, President

    Customer Contact

    • Mr. Michael Militello, President

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/08/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    The date was 2/11/2022 from the Renew Kitchen & Bath address on the invoice is Renew Kitchen & Bath *************************************************************** phone # ************ ********************************* Invoice #****, this is the same company form the ************ address, he is working out of his house. ******* had come to my house to refinishing my bathtub which he did, It had to set for best 1 month by doing so he had to take some of the plumbing off when he put it back on he didn't do it right, which cause the shower head to fall and hit the side which made a ***** he said it was there prior but admitted later it wasn't and that it was his fault. After many attempt with email and texting and phone calling he finally came back out to fix it, he never did I and then I also pointed out some run spots, he said he needed to come back because he had the wrong part, he never came to fix the spot or the run marks. **** to the address on the invoice not knowing it was his house. A lady said he didn't went to talk to me, I said he needed to fix my problem, she called me crazy so I left and told her I will be contacting the BBB, he sent me a email right away that day on 6-24-2022 saying I will be sending out a full refund in the mail that I should receive it in the next two weeks. That he currently no longer in business. It never came and I even confirm my address with him. So I'm hoping at this time you can get him to refund me like he said he was going to the total was $745.00 for fiberglass ************** refinished to white. Now when you call the ************** (which the voice mail was full in the past) is telling you call a different number ************** which is also the number I have called multiple times. I feel this person is a fraud jerking people around and not owning up to his word. How can you be currently out of business and not fix prior problems. Help

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jay B

    1 star

    02/22/2022

    **** is extremely unprofessional and unresponsive. I gave him contract to paint my bath tub. He dis-assembled bathroom doors and paint the tub. I was out of town so he called me that he completed his job and took all money as per the contract from my parents. Later when i came I found that he did not complete his job, he never put back anything whatever he dis-assembled. I called him and he keep on saying will come in this week and next week but never showed up now its almost 2 months. Last week he said he will come on Tuesday and never pick up the phone. **** cheated me and run away with the money without completing his job. **** is fraud and cheater theft money without completing job. I will not recommend **** to anyone and stay away from this kind of unprofessional thief's.

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