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BBB Business Review

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BBB Accredited Business since

Kitchen Village

Phone: (847) 956-6800 1081 E Golf Rd, Arlington Heights, IL 60005

BBB Business Reviews may not be reproduced for sales or promotional purposes.


KVA Inc, also known as Kitchen Village, is a custom kitchen and bathroom remodeling service and contractor. This business operates and services the north Chicago suburbs including Arlington Heights, Mt Prospect, Elk Grove Village, Des Plaines, Park Ridge, Niles, Morton Grove, Northbrook, Wheeling, Schaumburg, Hoffman Estates, Palatine, Inverness, Streamwood, Hanover Park, Roselle, O'Hare, Skokie, Evanston, Glendale Heights, Carol Stream, Wheaton, and Elgin. This company provides renovations for both Kitchen and Bathroom, including cabinet replacement, sinks, plumbing, countertops, bathroom vanities, shower and bath replacement, tiling, grab bars, toilets, and kitchen and bathroom repair.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Kitchen Village meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Kitchen Village include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Kitchen Village
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: Business started: 11/22/1990 Business started locally: 11/22/1990 Business incorporated 01/01/1990 in IL
Type of Entity


Business Management
Mr. William S Bartlett, President/Owner
Contact Information
Principal: Mr. William S Bartlett, President/Owner
Business Category

Bathroom Remodeling Bathroom Remodeling - Walk-In Tubs Kitchen Cabinet Refacing Kitchen Cabinets - Refinishing, Refacing & Resurfacing Bath Liners Kitchen Cabinets & Equipment - Household Shower Doors & Enclosures Baths Tile Restoration Fiberglass - Bathtubs & Showers Kitchen & Bath - Design & Remodeling Kitchen Remodeling Kitchen & Bath Design Contractors - General Plumbing - Renovation & Repair Tile - Ceramic - Contractors & Dealers Residential Remodelers (NAICS: 236118)

Alternate Business Names
KVA, Inc.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.