This Business is not BBB Accredited
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First Midwest Bank is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised First Midwest Bank's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 22 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
According to BBB files, this company was formerly known as First Federal Savings and Loan.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||1|
|Billing / Collection Issues||8|
|Problems with Product / Service||13|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||22|
Customer Reviews Summary Read customer reviews
2 Customer Reviews Customer Reviews on First Midwest Bank
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2 Customer Reviews|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Contact InformationPrincipal: Patti VaBales Sharon Carnaghi (SVP, Head of Marketing)Mr. M. M. Dietrich (Exec. V.P.)Ms. Toni Ebeling (Site Manager)Ms. Dawn English (Site Manager) Rebecca Gimbel (Vice President, Fair Practices Officer) Jim Hunziker (Manager) John M O'Meara (CEO) Mary Johnson (Manager)Ms. Sue Kinsella (VP Customer Care)Mr. Paul A. Larsen (EVP/CFO/SECRETARY)Mr. Rick Mahoney (President)Mr John O'Meara (Chairman/CEO) Richard Pearson (President)Mr James L. Roberts (President/CEO) Cheri J. Rubocki (VP, Client Experience Manager)Mr. Mike Tanner (Branch Manager)Mr. Richard Wojcik (Chairman & C.E.O.)
Banks, Financial Services, Mortgage Brokers, Loans - Small Business, Loans
Alternate Business Names1st Midwest Bank, Covest Banc, N.A., First Dupage Bank, First Federal Savings and Loan, First Midwest Bancorp Inc, Heritage Bank, Heritage Financial Services, Inc., Peotone Bank & Trust Co
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview