This business is not BBB accredited.Additional Locations
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for First Midwest Bank include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 24 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||9|
|Total Closed Complaints||24|
Additional Complaint Information
According to BBB files, this company was formerly known as First Federal Savings and Loan.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2|
Business ManagementPatti VaBales Sharon Carnaghi, SVP, Head of Marketing Mr. M. M. Dietrich, Exec. V.P. Ms. Toni Ebeling, Site Manager Ms. Dawn English, Site Manager Rebecca Gimbel, Vice President, Fair Practices Officer Jim Hunziker, Manager John M O'Meara, CEO Mary Johnson, Manager Ms. Sue Kinsella, VP Customer Care Mr. Paul A. Larsen, EVP/CFO/SECRETARY Mr. Rick Mahoney, President Mr. John O'Meara, Chairman/CEO Richard Pearson, President Mr. James L. Roberts, President/CEO Cheri J. Rubocki, VP, Client Experience Manager Mr. Mike Tanner, Branch Manager Mr. Richard Wojcik, Chairman & C.E.O.
Banks Loans Loans - Small Business Mortgage Brokers Financial Services Savings Institutions (NAICS: 522120)
Alternate Business Names1st Midwest Bank Covest Banc, N.A. First Dupage Bank First Federal Savings and Loan First Midwest Bancorp Inc Heritage Bank Heritage Financial Services, Inc. Peotone Bank & Trust Co
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview