Business ProfileforBrad's Tire Inc

If you want the truth about your car when you pay them look elsewhere. I came there said I wanted a wheel alignment. They said okay if you have nothing wrong we will do alignment and the price is $90 that includes inspection and alignment. But if something is wrong we can't do the alignment and we'll let you know. Okay I say yes in agreement. They come back says we found something wrong and can't do alignment unless you have your strut realigned which will cost $100 in addition to the alignment cost so $192 about. I say okay I'll pay to have that done. They come back with car I pay and leave. As soon as I drive off the car pulls to left and there is a noise. I turn car around go right back to them. They say okay keys and we'll go check it. They come back says nothing wrong with car. Oh okay so I'm making this up huh, no you wrong. The manager comes tell the mechanic to put car up on thing he'll come out in check it. They come back and says it's my control arm. What you told me I was paying for inspection and alignment and you said only thing was wrong was strut realignment. I pay you now you come back and say it's the control arm. So did you really do a inspection properly the first time. Is any of this even accurate, is this even acceptable considering you told me in the beginning what was wrong what would be done and what I would be paying for. Why did you give me back car saying it's ready let me drive off and didn't say anything at all or on paper of a control arm until I come back and tell you my car not right after your work. They refused to give me my money back, my bank couldn't get them to refund money. So I'm out of $192 and a car not fixed. It's actually my fault though because I allowed them to work on my car before believing they were good people and had to take my car to them 2 times after they repaired it because it wasn't correct. They even gave me a free oil change back then to say sorry. Guess what that was 2 years ago when they replaced both control arms on my car. So now with this issue they say control arm. Control arms don't go bad that quick so why did I have to get it done again if you did it 2 years ago. So much to that story of repair I don't have enough time to tell. Anyhow just be warned find another car shop.