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          Find a Location

          Car-X, LLC has 68 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Car-X, LLC

              1100 E Woodfield Rd Ste 105 Schaumburg, IL 60173-5121

            • Car X Tire & Auto

              2320 Sagamore Pkwy S Lafayette, IN 47905-5114

            • Car-X, LLC

              515 Lincoln Ave Charleston, IL 61920-3026

            • Car-X Tire & Auto Service Center

              2090 S Koeller St Oshkosh, WI 54902-9200

            • Car-X, LLC

              424 37th ST. FRONTAGE ROAD N.E. Rochester, MN 55906

            Business ProfileCar-X, LLC

            Auto Repairs
            HeadquartersMulti Location Business
            Suspended BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Current Alerts For This Business

            Accreditation Suspension:
            On 08/07/2024 accreditation was suspended due to a failure to address marketplace disputes quickly, professionally, and in good faith. The matter will be reviewed by the BBB's Board of Directors at its next meeting.

            Additional business information

            Additional Info:
            Car X Associates Corp has requested that before filing a BBB complaint, consumers contact Diane Kaczka at [email protected] or 1 800 359-2359 or 847-273-8920.

            See all additional business information

            Contact Information

            1100 E Woodfield Rd Ste 105

            Schaumburg, IL 60173-5121

            Visit Website
            (847) 273-8920

            Customer Reviews

            1.56/5

            Average of 27 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            95 complaints closed in last 3 years

            46 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            Suspended BBB accredited businessNR

            Years in Business: 53

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Car-X provides repair and maintenance for vehicles, both foreign and domestic.  Services available from this company include oil change, engine and transmission services, tires and alignment services, battery sales and installation, muffler and exhaust services, and brake repair.

            Products & Services

            Auto Repair, ABS Repair, Alternators & Starters, Axle Repair, Brakes, Catalytic Converters, Cold Air Intakes, Custom Exhaust Systems, CV Shafts & Joints, Driveline Repair, Electrical Accessories, Electrical Systems, Emission Repair, Four-Wheel Drive Repair, Mufflers & Exhaust, Rack & Pinion Steering System, Radiator Repair & Service, Serpentine Belt, Shocks & Struts, Springs & Suspension, Fuel System Injector Cleaning, Fuel Pumps & Lines, Oil Change, Radiator & Cooling, Routine Vehicle Maintenance, Safety Inspection, Transmission, Tune-Ups, Lights & Wipers, Chrome Accessories, Off-Road Lift Kits, Performance Exhaust, Suspension Lowering, Trailer Hitches, New Tires, Seasonal Tires, Tire Rotation, Wheel Alignment & Balancing

            Business Details

            This is a multi-location business.

            Find a Location

            Car-X, LLC has 68 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Car-X, LLC

                1100 E Woodfield Rd Ste 105 Schaumburg, IL 60173-5121

              • Car X Tire & Auto

                2320 Sagamore Pkwy S Lafayette, IN 47905-5114

              • Car-X, LLC

                515 Lincoln Ave Charleston, IL 61920-3026

              • Car-X Tire & Auto Service Center

                2090 S Koeller St Oshkosh, WI 54902-9200

              • Car-X, LLC

                424 37th ST. FRONTAGE ROAD N.E. Rochester, MN 55906

              Headquarters
              1100 E Woodfield Rd Ste 105, Schaumburg, IL 60173-5121
              BBB File Opened:
              10/1/1974
              Years in Business:
              53
              Business Started:
              8/1/1971
              Business Started Locally:
              8/1/1971
              Business Incorporated:
              6/22/2015
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • CarX Tire & Auto
              Business Management
              • Ms. Diane Kaczka, Customer Service Representative
              • Mr. Michael DeMarco, Director of Operations
              Contact Information

              Principal

              • Mr. Michael DeMarco, Director of Operations

              Customer Contact

              • Mr. Michael DeMarco, Director of Operations
              Additional Contact Information

              Fax Numbers

              • (847) 619-3310
                Other Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Choosing a mechanic for auto repair and service

              Customer Complaints

              95 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              09/04/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              Went to tire shop to have them look at a tire with slow leak. They stripped 4 lugs with incorrect lug socket.Cost me $386 at Mercedes dealer to extract and replace lugs!
              Read More
              Read 94 More Complaints

              Customer Reviews

              27 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Jeremiah J

              09/04/2024

              Car X of **************** are a bunch of real mechanics ..I went in for an alignment and to get elongated struts holes...I ended up with two punctured boot on the driver's side ..a new CV axel...my transmission is leaking ..they've replaced my cv axel seal twice ...oh and bent my tierod inner and outer like a banana..and let me drive it around with my kids ..yes they fixed everything they destroyed...which was all new to begin with...that's why I needed the allignment...now I'm 4 days outta the shop and my abs lights are on...service stabilitrak and service traction control lights are on ..I'm a single father with two boys and these so called mechanics ruined my car...it's only got ****** miles on it and it's always drove and handled just fine till car x got to it...bad mistake...I'm filing claims i got pictures...video ..and time spent with these clowns, just to be scared to drive what would be an almost new car again..I did all hubs and bearing all the suspension work and new tires...and they ruined it all...and nothing is the same at all...oh and they won't answer the phone when I call...so **** maybe you'll get this message...and definitely wanna make this right ..I need more then an I'm Sorry...I need you to make this right...I need my vehicle.. and here I am a few days later after more then two weeks dealing with your shop with a car that's cv axel is already popping and clicking...and the cars vibrating...I'm thinking that you ruined my transmission...or really bent something good and didn't wanna own up to it...sad ..So CAR X.....YOU ARE REALLY BAD AT WHAT YOU DO...MAYBE YOU SHOULD JUST GO FEED THE DUCKS...cause your not mechanics ..or stand up people ..thanks for everything.....******** *******    
              Read 26 More Customer Reviews

              Local BBB

              BBB of Chicago & Northern Illinois

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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