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BBB Business Review

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BBB Accredited Business since

Your Choice Auto Sales, Inc.

Additional Locations

Phone: (708) 331-8995 15855 Crawford Ave, Markham, IL 60428 http://www.yourchoiceautos.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description



Your Choice Auto Sales, Inc, is a used auto dealer which sells pre-owned vehicles, including a large selection of wheelchair-accessible vehicles with loading ramps and hand-controlled pedals for disabled individuals. Located in Posen, IL, this company serves the southern suburbs of Chicago, including Dolton, Markham, Harvey, Crestwood, Oak Forest, South Holland, Phoenix, West Pullman, Robbins, Midlothian, Palos Heights, Burnham, Hegewisch, Blue Island, Calumet Park, Merrionette Park, Mt Greenwood, Riverdale, Chicago Ridge, Worth, Country Club Hills, Homewood, Flossmoor, Tinley Park, Thornton, Orland Hills, and Glenwood. Additional locations for the company are located in Markham, Burbank, Joliet, and Crestwood. The company started in 2007.

This company provides a full range of used cars, which includes coupes, sedans, hatchbacks, trucks, SUVs, vans, and cargo vans. The company also has a selection of vans that have been modified for use by disabled individuals who use wheelchairs: these vehicles have either hydraulic lifts or loading ramps so that wheelchair users can be loaded into them. Some of these vehicles also have modified pedals that can be operated by hand, so that wheelchair users can drive them.

The company's selection ranges in price from under $2,000 to over $10,000, and represents a variety of makers, including Acura, Cadillac, Buick, GMC, Chevrolet, Audi, Chrysler, Ford, Honda, Jaguar, Infiniti, Volvo, Lexus, Mazda, Hyundai, Jeep, Land Rover, Lincoln, Mitsubishi, Saab, Plymouth, Toyota, Volkswagen, and Pontiac. Cars range in year from 1980 to the most recent model year, and some have mileage as low as 10,000 to as high as over 150,000. The dealership also sells boats occasionally.

Visit the website for Your Choice Auto Sales, Inc, to learn more about the company, view their financing information, and browse their inventory of used vehicles.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Your Choice Auto Sales, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Your Choice Auto Sales, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

1 Customer Review on Your Choice Auto Sales, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: June 19, 2009 Business started: 01/01/2007 in IL Business started locally: 01/01/2007 Business incorporated 11/28/2011 in IL
Type of Entity

Corporation

Business Management
Mr. Mazhar Bhatti, President/Owner
Contact Information
Principal: Mr. Mazhar Bhatti, President/Owner
Business Category

Auto Dealers - Used Cars Wheelchair & Disability Transportation Auto Services Disability Access Equipment Automobile Dealers - Imported Cars Used Car Dealers (NAICS: 441120)


Customer Review Rating plus BBB Rating Summary

Your Choice Auto Sales, Inc. has received 3.68 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.