Business ProfileforTitan Auto Sales

On june 11 2024 I took in my car for service/repair on a little noise on my suspension and AC not blowing cold air.at Titan auto sales on *************************************************** which is where I originally bought my car, the reason I took it there was bc I had gotten a full cover warranty on my car when I purchased the vehicle, which the dealership provided. at first i thought the problems where minor and would be a easy 1-2 week fix but I was wrong. Im told that the rack and pinion needs replacement and that they would see if the warranty covers the part and repair and thankfully it did so I decide to move on with the repairs, after a month and a half of not receiving a call from **** the manager I decide to call the dealership for a update that same day they tell me that the car was actually ready I decide to go for my car and when I get there and pay the 458$ fee of the ac repair which supposedly wasnt covered by warranty and receive my keys and turn on my car all the dash lights are on and my whole interior is taken apart and my vehicle is unable to steer and drive properly which is something that did not have when I first took it in no dashboard lights where on my car is now a road hazard if driven on the street due to the lack of care and responsibility they took while handling the car. Their negligence caused the vehicle to be in worse order than what it was dropped off in I was told they werent able to reprogram my vehicle after taking the rack and pinion apart and couldnt do anything about it they couldnt find the reason to why the signal wasnt been transmitted to the car which explained my whole dashboard lights/ sensors and interior ripped apart after a serious discussion they were rude and forcing me to take my car back and take it to another dealership for repairs something which I didnt agree to do, after talking to **** that same day he said to give him a week to fix it today is July 26 2024 and I havent received my car I havent received updates