BBB Accredited Business since
Phone: (630) 892-4300 Fax: (630) 892-4467 207 S Lake St, Aurora, IL 60506
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The Car Store is a used auto dealership based in Aurora, IL, but serving the entire Fox Valley area, including Naperville, Oswego, Kendall County, Sugar Grove, and Batavia. Founded in 1994, The Car Store's dealers have over 50 years of experience in the automobile industry.
They specialize in pre-owned cars, trucks and SUVs, many of them CARFAX certified. The dealership itself is a CARFAX Advantage Dealer and includes a CARFAX report with each car, which details the car's history including accidents, major repairs, airbag deployment, and flood or fire incidents. At their Aurora dealership, they specialize in customer service, but also have an online vehicle inventory for convenience. If they do not have a vehicle in stock, their website features a vehicle finder option for locating the perfect vehicle for a customer's needs. Their cars range in model year from 2001 to 2010 and include automatic and manual transmissions, with a variety of vehicle types such as hatchback, convertible, minivan, and pickup trucks.
Some of their cars still have a manufacturer's warranty, and most include a 3 month/3,000 mile power train warranty. Service contracts are available to suit the need of their customers, and their staff is available to determine what service package is most appropriate. Their website includes an application for finances and the company claims that many of their financial decisions are made at the dealership at time of purchase.
Visit the The Car Store's website for information about financing, warranties, or to request more information about their vehicles.
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A BBB Accredited Business since
BBB has determined that The Car Store meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
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Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||2|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMr. Rudy Beringer, President Ms. Glenda Beringer, Secretary
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