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BBB Accredited Business since

The Car Store

Phone: (630) 892-4300 Fax: (630) 892-4467 207 S Lake St, Aurora, IL 60506

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The Car Store is a used auto dealership based in Aurora, IL, but serving the entire Fox Valley area, including Naperville, Oswego, Kendall County, Sugar Grove, and Batavia. Founded in 1994, The Car Store's dealers have over 50 years of experience in the automobile industry.

They specialize in pre-owned cars, trucks and SUVs, many of them CARFAX certified. The dealership itself is a CARFAX Advantage Dealer and includes a CARFAX report with each car, which details the car's history including accidents, major repairs, airbag deployment, and flood or fire incidents. At their Aurora dealership, they specialize in customer service, but also have an online vehicle inventory for convenience. If they do not have a vehicle in stock, their website features a vehicle finder option for locating the perfect vehicle for a customer's needs. Their cars range in model year from 2001 to 2010 and include automatic and manual transmissions, with a variety of vehicle types such as hatchback, convertible, minivan, and pickup trucks.

Some of their cars still have a manufacturer's warranty, and most include a 3 month/3,000 mile power train warranty. Service contracts are available to suit the need of their customers, and their staff is available to determine what service package is most appropriate. Their website includes an application for finances and the company claims that many of their financial decisions are made at the dealership at time of purchase.

Visit the The Car Store's website for information about financing, warranties, or to request more information about their vehicles.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that The Car Store meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on The Car Store
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 28, 1994 Business started: 02/28/1994 Business started locally: 02/28/1994 Business incorporated 02/23/1994 in IL
Type of Entity


Business Management
Mr. Rudy Beringer, President Ms. Glenda Beringer, Secretary
Contact Information
Principal: Mr. Rudy Beringer, President
Business Category

Auto Dealers - Used Cars Alternators & Generators - Auto Repair Auto Accessories Auto Diagnostic Service Auto Repair & Service Auto Repair - Shocks Lubricating Service - Automotive Mufflers & Exhaust Systems Radiators - Automotive Auto & Truck Brokers Automobile Dealers - Imported Cars Used Car Dealers (NAICS: 441120)

Alternate Business Names
The Car Store Auto Corp.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.