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BBB Accredited Business since

Luxury AutoMaxx

Phone: (708) 444-4445 Fax: (855) 589-6299 17651 Oak Park Ave, Tinley Park, IL 60477 http://www.luxuryautomaxx.com View Additional Web Addresses



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description



Luxury AutoMaxx is a car dealership which specializes in high-end used automobiles, both foreign and domestic, from a variety of manufacturers, including Maserati, Jaguar, and Land Rover. Located in Tinley Park, IL, this company serves the southern suburbs of Chicago, including Orland Park, Orland Hills, Oak Forest, Midlothian, Flossmoor, Homewood, Hazel Crest, Park Forest, Matteson, Frankfort, Mokena, Homer Glen, Monee, University Park, Chicago Heights, South Chicago Heights, New Lenox, Robbins, Posen, South Holland, Thornton, Glenwood, Ford Heights, Sauk Village, Alsip, Palos Hills, Lockport, Fairmont, Joliet, Crete, Lynwood, Hickory Hills, Willow Springs, Burr Ridge, Olympia Fields, Crest Hill, Fairmont, and Evergreen Park. The company has been in business since 2011 and has additional locations in Milwaukee, Indianapolis, and Detroit.

This company sells high-end luxury used cars and carries a large selection of makes and models for many budgets. Their inventory includes cars from Acura, Audi, BMW, Buick, Cadillac, Chevrolet, Chrysler, Ford, Honda, Hummer, Infiniti, Jaguar, Land Rover, Lexus, Maserati, Mazda, Mercedes-Benz, Nissan, Suzuki, and Volkswagen. The company also sells some motorcycles from Harley-Davidson. Cars range in year from 1991 to 2010, and include prices from under $5,000 to over $25,000. Body types include convertibles, coupes, hatchbacks, sedans, SUVs, minivans, and wagons. Both manual and automatic transmission are available. Mileage ranges from under 10,000 to over 100,000. Financing is available to those who qualify .

Visit the website for Luxury AutoMaxx to learn more about the company, read testimonials from their customers, and browse their inventory of luxury foreign and domestic pre-owned cars.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Luxury AutoMaxx meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Luxury AutoMaxx include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 11 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

11 complaints closed with BBB in last 3 years | 4 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 1
Delivery Issues 1
Guarantee/Warranty Issues 2
Problems with Product/Service 6
Total Closed Complaints 11

Customer Reviews Summary Read customer reviews

1 Customer Review on Luxury AutoMaxx
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: August 15, 2012 Business started: 10/05/2011 Business started locally: 10/05/2011 Business incorporated 10/05/2011 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Secretary of State
69 W. Washington, Room 1240, Chicago IL 60602
http://www.state.il.us
Phone Number: (312) 793-1010

Type of Entity

Corporation

Business Management
Mr. Jason Samhan, President Mr. Jimmy Samhan, Business Manager
Contact Information
Principal: Mr. Jason Samhan, President
Principal: Mr. Jimmy Samhan, Business Manager
Business Category

Auto Dealers - Used Cars Motorcycles - Dealers Recreational Vehicles - Dealers Auto Dealers - Hybrid Vehicles Electric Vehicles Auto Dealers - Antique & Classic Used Car Dealers (NAICS: 441120)

Products & Services

Luxury AutoMaxx sells the following brand(s): ALL USED LUXURY BRANDS, Audi, BMW, Bentley, Cadillac, Chevrolet, Chrysler , Dodge, Ford, Honda, Hummer, Jaguar, Jeep, Land Rover, Mercedes Benz, Nissan, Pontiac, Porsche, Toyota, Volkswagen,

Luxury AutoMaxx offers the following product(s): Used Automobiles

Service Area
Tinley Park, IL
Alternate Business Names
Luxury AutoMax Super One Development, INC

Customer Review Rating plus BBB Rating Summary

Luxury AutoMaxx has received 3.68 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.