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Find a Location

Frankfort Auto Haus, Inc. has 1 locations, listed below.

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    Business ProfileforFrankfort Auto Haus, Inc.

    Used Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Frankfort Auto Haus Inc is a car dealership which specializes in used cars, generally with one previous owner. Theyhas an inventory that averages around 100 cars at a time. Frankfort Auto Haus sells foreign and domestic vehicles, including high-end luxury vehicles such as Mercedes-Benz, Porsche, and Jaguar. Most vehicles have had only one previous owner and many still fall under factory warranty, with low mileage and special features. Years range from 1965 to the most recent model year; makes represented include Chevrolet, Dodge, Acura, Audi, Honda, Infiniti, Jeep, Kia, Suzuki, Saturn, Toyota, and Volkswagen. Bodies include hatchbacks, sedans, trucks, SUVs, coupes, convertibles, and wagons. Prices vary from under $3,000 to over $80,000, depending on mileage, rarity of the vehicle, and special features. Financing is available.

    Products & Services

    This business offers: Used Car Sales, Auto Detailing and Financing.

    Business Details

    Location of This Business
    19915 S La Grange Rd, Frankfort, IL 60423-3113
    BBB File Opened:
    3/22/1995
    Years in Business:
    46
    Business Started:
    3/1/1978
    Business Started Locally:
    3/1/1978
    Business Incorporated:
    8/16/1990
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Business Management
    • Mr. Kevin Lantry, President
    • Joann, operations
    Contact Information

    Principal

    • Mr. Kevin Lantry, President

    Customer Contact

    • Mr. Kevin Lantry, President
    Additional Contact Information

    Fax Numbers

    • (815) 469-9457
      Primary Fax

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    2 Customer Complaints

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    File a Complaint

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Tara M

    1 star

    09/19/2023

    BUYER BEWARE!!!! I purchased a 2007 Monte ***** on 8/9/2023 for $12k with a sticker on the car saying, "No accidents or damage reported to CARFAX". On 8/10/2023 I went back in to get the actual CARFAX and found that the car had not 1 but 2 accidents 1 being front end and the 2nd was rear end. I would have never purchased the car knowing that there were any accidents let alone 2. On 8/11/2023 I brought the car back in to return it due to the CARFAX not matching what was on the sticker on the car saying, "No accidents or damage reported to CARFAX". The owner told me he would give me $10k for the car. I argued that the CARFAX didn't match and there was damage on the bumper. He tried to school me what accidents and damage mean on CARFAX and included that his wife's Lexus was hit by a shopping cart and now it has damage reported on CARFAX. He asked to see the bumper and I showed it to him, and he told me it wasn't worth fixing but it was a really nice car which I agreed it was but the fast of the matter is false advertising and lying about clean CARFAX. He offered me another car, but I didn't want anything but my $12k back. I wrote a review on Frankfort Auto Haus's page warning other's about how they lie on the CARFAX and what a shady business they are running. On 8/28/2023 I send both an email and text asking again for my $12k back and the owner responded and said he thought about it and would buy back the car as long as I took my review down and I agreed. The car had ****** miles on it when I bought it and smelled like a cigar lounge, and I brought it to my mechanic, and he found multiple things broken due to corrosion and there was rust in the wheel area and gas tank cover along with bubbling on the side. I returned it with ****** miles and he reposted it for more than I paid with the same 64K miles loaded immaculate listing and showing ****** as a picture of the dashboard because if he took the actual picture, you would see the actual mileage and the tire light on.

    Local BBB

    BBB of Chicago & Northern Illinois

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