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          Hopkins Ford of Elgin, Inc. has 1 locations, listed below.

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            Business ProfileHopkins Ford of Elgin, Inc.

            New Car Dealers

            Contact Information

            1045 E Chicago St

            Elgin, IL 60120-6886

            Visit Website
            (847) 741-7500

            Business hours

            7:00 AM - 8:00 PM
            Business Hours
            7:00 AM - 8:00 PM
            7:00 AM - 8:00 PM
            7:00 AM - 8:00 PM
            7:00 AM - 8:00 PM
            7:00 AM - 8:00 PM
            7:00 AM - 5:00 PM
            Closed

            Customer Reviews

            1.57/5

            Average of 7 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            7 complaints closed in last 3 years

            5 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 42

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            Location of This Business
            1045 E Chicago St, Elgin, IL 60120-6886
            BBB File Opened:
            2/4/1988
            Years in Business:
            42
            Business Started:
            8/1/1982
            Business Started Locally:
            8/1/1982
            Business Incorporated:
            8/21/1981
            Type of Entity:
            Corporation
            Alternate Business Name
            • Suburban Ford, Inc.
            • Hopkins Ford, Inc.
            • Ron Hopkins Ford
            • Ron Hopkins Ford, Inc.
            Hours of Operation

            Primary

            M:
            7:00 AM - 8:00 PM
            T:
            7:00 AM - 8:00 PM
            W:
            7:00 AM - 8:00 PM
            Th:
            7:00 AM - 8:00 PM
            F:
            7:00 AM - 8:00 PM
            Sa:
            7:00 AM - 5:00 PM
            Su:
            Closed
            Business Management
            • Mr. Jeff Hopkins, Owner/President
            • Mrs. Angel Pieniazek, Secretary
            Contact Information

            Principal

            • Mrs. Angel Pieniazek, Secretary

            Customer Contact

            • Mr. Jeff Hopkins, Owner/President
            Additional Contact Information

            Fax Numbers

            • (847) 741-0183
              Primary Fax
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            7 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/19/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            I went in to buy a car that was advertised online as ******. He said he couldn't do much on the price but would work with me to help as much as possible. I said I would put down ***** to make the financed amount ******. He kept going back and forth with me on payment, which I didn't understand! When we went in to sign papers, they never showed me any amount and said it would be on my chase account. Today, two days later, I go in my chase account and I have ****** financed! I'm sick about this and not only want my ***** back but I want them to get my financed about to the ****** it was supposed to be and know that they took advantage of a woman who was there with her 2 kids and it was very manipulative! I know I should have asked more questions but it was all men acting weird and not a lot of opportunities for me to get my thoughts together! I was misled and taken advantage of. This sale happened on June 17th.
            Read More
            Read 6 More Complaints

            Customer Reviews

            7 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            luis m

            07/09/2024

            nunca regresar a este lugar. siendo * tuve una mui mal experiencia mi primera compra todo bien tratamos de hacer un trade in cambiar mi camioneta. y me pedan ***** dlares para poder hacer el trato claro * no acept le coment * lo *uera hacer con 0 down. a lo * me respondieron * no se poda hacer nada * esperara un poco y ellos se comunicaran. conmigo cosa * nunca pas jams nadie me llam despus puse un mal review al da siguiente el vendedor me mand mensajes reclamndome por * lo haba echo. bsicamente me dijo * no me ayudaran mas * haba terminado conmigo cmo cliente esta situacin me hizo sentir mui mal valorado pero jams regresar hacer un negocio con hopkins ford

            Hopkins Ford of Elgin, Inc. Response

            07/10/2024

            Dear ****,It's our finance managers responsibility to get finance approvals for our customers that fit their budget and terms. In some cases, such as yours, we cannot get the approval required to complete the transaction to the customers terms. Obviously it's in our best interest to get approvals from banks so that we can sell vehicles and the deal we worked on for you was no different. We wish you the best of luck trading in your vehicle and wish we could've received the necessary approval to get you into another vehicle here at our dealership. Sincerely,The Hopkins Ford Team
            Read 6 More Customer Reviews

            Local BBB

            BBB of Chicago & Northern Illinois

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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