BBB Accredited Business since
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Northbrook Toyota is an auto dealer focusing on new and used Toyotas and Scions. This company serves the North Shore, including Northfield, Deerfield, Highland Park, Wheeling, Riverwoods, Buffalo Grove, Glencoe, Winnetka, Kenilworth, Glenview, Lincolnshire, Prospect Heights, Arlington Heights, Long Grove, Wilmette, and Morton Grove. This company sells both new and used vehicles. Their used vehicles include the full inventory from Toyota and Scion, including vehicles from the most recent model year and the second most recent model year. Used vehicles range from 1996 to the most recent model year, and mileages range from 30,000 or less to 100,000 to more. Prices range from under $10,000 to over $40,000. Body styles available include convertibles, coupes, crossovers, hatchbacks, sedans, SUVs, truck double cabs, truck extended cabs, passenger vans, and wagons. Makes available include Audi, BMW, Chevrolet, Chrysler, Dodge, Ford, GMC, Honda, Hyundai, Infiniti, Jeep, Lexus, Mazda, Nissan, Pontiac, Saturn, Scion, Subaru, Toyota, and Volvo.
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A BBB Accredited Business since
BBB has determined that Northbrook Toyota Scion meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that affect the rating for Northbrook Toyota Scion include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 8 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||7|
|Total Closed Complaints||8|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2|
Type of Entity
Limited Liability Company (LLC)
Business ManagementDennis Pecho, General Manager Mr. Michael Rosengarden, Owner
Auto Dealers - New Cars Auto Dealers - Used Cars New Car Dealers (NAICS: 441110)
Alternate Business NamesNorthbrook Toyota
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview