Business ProfileforThe Honda Superstore of Joliet

I PAID $1,499.64 0N 06/16/23 FOR LABOR REPLACING A DAMAGED TORQUE CONVERTOR FOR THE TRANSMISSION AND I PAID $820.04 ON 06/8/23 FOR THE TORQUE CONVERTOR PART ,,THE SERVIICE WRITER AND MECHANIC WORKING ON MY HONDA 2011 *** TRIED TELLING ME I NEEDED TO REPLACE THE **** WATER PUMP WHEN THE *** WAS SERVICED AT VALLEY HONDA WHICH REPLACED ALL THE **** COOLANT A MONTH BEFORE IF MY *** NEEDED A $900 WATER PUMP ,VALLEY HONDA WOULD HAVE INFORMED ME ,BUT JOILET HONDA WAS PUTTING PRESSURE ON ME TO REPLACE IT ,WHEN I BECAMSE ANGRY AT THE SERVICE WRITER TELLING HIM IF THE DID REPLACE TEH WATER PUMP I WOULD REFUSE TO PAY FOR IT ,I ALSO INFORMED THE SERVIVE WRITER THAT I WANTED THE OLD TORQUE CONVERTOR ,SO I COULD HAVE EVIDENCE THAT THEY DID THE WORK I WQS PAYING THEM FOR , WHEN I ICKED UP MY HONDA *** A FEW DAYS LATER IN LATE AFTERNOON , ON 06/15/23 ,,THE NEXT MORNING I RETURNED TO GET THE OLD CONVERTOR AND THEY INFORMED ME THEY GAVE IT AWAY !! A FEW DAYS LATER MY STEERING PUMP WAS MAKING A ,LOT OF NOISE ,SO I WENT ON U TUBE AND FOUND A MECHANIC WHO SHOWED ME I NEEDED TO SIMPLY REPLACE A BAD "O " SEAL ON THE LOW PRESSURE SIDE ,,I TOOK THE ONE S**** HOLDING THE LOW PRESSURE LINE ON TO THE STEERING PUMP, AND I DID NOT SEE AN "O" SEAL UNTIL I GOT A FLASH LIGHT AND LOOKED INSIDE THE ******* AND FOUND A BLACK O SEAL ,I WENT TO THE HONDA STORE ,THE PARTS MAN GAVE ME A RED SEAL WHICH WAS FOR LOW PRESSURE ,THE BLACK I TOOK OUT WAS FOR HIGH PRESSURE IF I DID NOT REPACE THAT SEAL WITH THE CORRECT RED SEAL MY STEERING PUMP WOULD BREAK,FROM TO MUCH AIR IN THE LINES, THEY SABOTAGED MY STEERING PUMP BECAUSE I WOULD NOT PAY THEM ANOTHER $900 FOR A WATR PUMP ,, AND MY TRANSMISSION IS STILL NEEDING A TORQUE CONVERTOR ,, BECAUSE THEY DIDI NOT DO THE WORK PROPERLY I REFUSE TO TAKE IT BAKC TO THEM FOR FEAR THEY WOULD DAMAGE SOMETHING ELSE ,THEY OWN 2 STORES ONE IS IN ***** ******** WHICH I COULD TAKE IT THERE ,,BUT THE MANAGER REFUSES TO CALL ME BACK I WANT MY MONEY I PAID RETURNED !! $2400