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BBB Accredited Business since

Grossinger Chevrolet Inc

Phone: (847) 359-7700 151 E Lake Cook Rd, Palatine, IL 60074 View Additional Email Addresses View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Grossinger Chevrolet Inc. is an auto dealership specializing in new cars from Chevrolet, and also sells a variety of used cars from a number of manufacturers, both foreign and domestic. This company serves the northwest suburbs of Chicago, including Inverness, Rolling Meadows, Arlington Heights, Long Grove, Buffalo Grove, Kildeer, Deer Park, Barrington, Barrington Hills, South Barrington, Schaumburg, Hoffman Estates, Mt Prospect, Prospect Heights, Wheeling, Riverwoods, Northbrook, Lake Zurich, Forest Lake, Hawthorn Woods, North Barrington, Fox River Grove, Streamwood, Hanover Park, and Elk Grove Village. This company sells new Chevrolet vehicles from the two most recent model years, as well as a number of used vehicles of a variety of makes and models. Used vehicles range in year from 1974 to the latest model year, and range in price from $5,000 to $45,000. Mileage varies from 50,000 miles to 300,000 miles, and manual and automatic transmission are available, as well as diesel, gas, and electric/gas hybrid fuel vehicles.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Grossinger Chevrolet Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Grossinger Chevrolet Inc include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 10 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

10 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 9
Total Closed Complaints 10

Additional Complaint Information

According to information provided the Bureau, Faul Chevrolet is no longer in business. If you have an unresolved dispute with the company you may wish to contact the following agency.

Attorney General Consumer Protection Division
100 W. Randolph Street
Chicago, Illinois 60601 (312) 814-3580

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Grossinger Chevrolet Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 2

Additional Information

BBB file opened: January 01, 2000 Business started: 01/01/1985 Business started locally: 01/01/1985 Business incorporated 03/22/2000 in IL
Type of Entity


Business Management
Mr. Gary Grossinger, President Mr. Noah Hampton, Assistant to the President Mr. Van Neff, General Manager Ms. Betty Zwierzynski
Contact Information
Principal: Mr. Gary Grossinger, President
Customer Contact: Mr. Van Neff, General Manager
Related Businesses
Grossinger City Cadillac Chevrolet
Business Category

Auto Dealers - New Cars Auto Dealers - Used Cars Auto Repair & Service Auto Repair - Steering & Suspension Auto Services Auto Dealers - Hybrid Vehicles Auto Service - Tires/Batteries/Accessories Auto Dealers - Antique & Classic New Car Dealers (NAICS: 441110)

Alternate Business Names
Grossinger Acceptance Corporation Grossinger Chevrolet Palatine Grossinger Palatine Chevrolet

Customer Review Rating plus BBB Rating Summary

Grossinger Chevrolet Inc has received 3.68 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.