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BBB Accredited Business since

CoreCentric Solutions Inc.

Phone: (866) 737-2244 Fax: (630) 216-5060 View Additional Phone Numbers 175 Wall St, Glendale Heights, IL 60139 View Additional Email Addresses View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


CoreCentric Solutions Inc. is a reverse logistics supply chain service solutions company which provides life chain management and remanufacturing solutions for commercial, industrial, and institutional customers. Located in Glendale Heights, IL, this company serves the western suburbs of Chicago, including Carol Stream, Bloomingdale, Lombard, Villa Park, Wheaton, Winfield, Roselle, Elk Grove Village, West Chicago, Bensenville, Wood Dale, Lisle, Downers Grove, Naperville, Mt Prospect, Batavia, Saint Charles, North Aurora, Wayne, Warrenville, Westmont, Hinsdale, Elgin, and Winfield. The company has been in business since 1995 and supports brands such as Kenmore, Whirlpool, Maytag, General Electric, LG, Frigidaire, Hunter, Thermador, Black and Decker, Dacor, Samsung, Sony, Toshiba, Panasonic, Hitachi, Apple, NordicTrac, Weslo, and Icon.

This company's core competencies include remanufacturing, returns management, depot repair, and internet retail. Reverse logistics services include systematic receiving , inspection, bar coding, sorting, storage, product qualification, repackaging, warehousing, inventory management, distribution, and asset recovery. Their engineering services include core failure analysis, core parts testing, repair methods development, process documents development, pilot runs, packaging requirements creation and management, and correction action systems compliance. The company also performs data analysis and reporting for the companies with which they work, as well as website services. Their internet retail includes refurbished and remanufactured parts for a variety of appliances, which keeps appliance parts out of landfills and enables consumers and businesses to reduce their carbon footprint by reducing the amount of waste they generate.

Visit the website for CoreCentric Solutions Inc. to learn more about the services available from this company, read about their commitment to the environment, and shop for remanufactured and refurbished appliance parts.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that CoreCentric Solutions Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for CoreCentric Solutions Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

4 Customer Reviews on CoreCentric Solutions Inc.
Customer Experience Total Customer Reviews
Positive Experience 4
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 4

Additional Information

BBB file opened: September 17, 2010 Business started: 01/01/1995 in IL Business started locally: 01/01/1995 Business incorporated 08/09/1995 in IL
Type of Entity


Business Management
Mr. Badal R. Wadia, President/CEO Ms. Donna Barbic, VP Sales Mr. Seth Hampston, IT Manager
Contact Information
Customer Contact: Ms. Donna Barbic, VP Sales
Principal: Mr. Badal R. Wadia, President/CEO
Business Category

Appliances - Major - Parts & Supplies Electronic Equipment & Suppliers - Service & Repair Logistics Appliances - Small - Wholesale & Manufacturers Household Appliance Stores (NAICS: 443141)

Alternate Business Names
Ceiling Fan Direction

Customer Review Rating plus BBB Rating Summary

CoreCentric Solutions Inc. has received 5 out of 5 stars based on 4 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.