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          Flossmoor Animal Hospital P.C. has 1 locations, listed below.

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            Business ProfileFlossmoor Animal Hospital P.C.

            Animal Hospital

            Contact Information

            19581 Governors Hwy

            Flossmoor, IL 60422-2035

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            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
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            Years in Business: 70

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Business Details

            Location of This Business
            19581 Governors Hwy, Flossmoor, IL 60422-2035
            BBB File Opened:
            8/27/2003
            Years in Business:
            70
            Business Started:
            1/1/1954
            Business Started Locally:
            1/1/1954
            Alternate Business Name
            • Flossmoor Animal Hospital
            Business Management
            • Mr. J. E. Willard, President
            Contact Information

            Principal

            • Mr. J. E. Willard, President

            Customer Contact

            • Mr. J. E. Willard, President
            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            04/11/2023

            Complaint Type:
            Product Issues
            Status:
            Answered
            Today 4/1`1/23 @ 815 AM I dropped off my dog for grooming at Flossmoor Animal Hospital. When I arrived to pick him up it was described over the phone that he had been "nicked" with the clippers during grooming. I had to pay the full invoice before my dog was brought out in the amount of $148.The groomer showed me the affected ear and scarring which had already healed to a scab. When I got home I did a more thorough exam and realized the entire tip of the dog's ear was missing. His ears are now two different shapes (pictures attached). There is an in long scar running across the tip of his ear where it was severed.I called the groomer to ask for an explanation and refund. I received the same explanation as before and spoke with the manager and owner who were both very hostile to the idea of a refund and turned to blaming me for leaving the dog in their care before hanging up. I was told they would not issue a refund. I never want to see this place again but I want my money back at a bare minimum for the injury they caused my dog.

            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            Muriel S

            11/08/2022

            Stay away from this place! I have patronize this place for over 15 years. My bad experience came about by way of my *************** becoming very sick while being boarded. He went in perfectly normal however came out with a sever bout of reverse sneezing or kennel cough. Upon informing them of this, they didnt take responsibility or ownership of their improper services. My end result was calling the police to the establishment upon one of their incompetent vets asking me to pay for services and than denying my pet his medication. All of this because I refused to pay for services, although my dog became sick while under their care. ******* the office manager is very unprofessional and ********************************* should not be licensed to work for any establishment with her nasty condescending attitude and fake demeanor. We will never come near this place again.

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