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BBB Business Review

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BBB Accredited Business since

Henry's Duct Cleaning Specialists

Phone: (708) 244-3428 7445 Roosevelt Rd, Forest Park, IL 60130

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Henry's Duct Cleaning Specialists is a heating, air conditioning, and ventilation cleaning and repair specialist which installs and maintains air quality systems. Located in Forest Park, IL, this company serves the near western suburbs of Chicago, including Bellwood, Maywood, Oak Park, Berwyn, and Cicero. This company has been in business since 2009.

The company offers duct cleaning, mold remediation, and moisture barrier installation. Moisture barriers are plastic shields which are vacuum-sealed against the foundation, crawl space, or basement of a home to keep water from entering through seepage or leakage. Henry's Duct Cleaning Specialists are available every day of the week and offer free estimates.

Visit the website for Henry's Duct Cleaning Specialists to view contact information to request a free estimate for duct cleaning or other air quality services.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Henry's Duct Cleaning Specialists meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Henry's Duct Cleaning Specialists include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

3 Customer Reviews on Henry's Duct Cleaning Specialists
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 3

Additional Information

BBB file opened: April 10, 2014 Business started: 10/28/2009 Business started locally: 10/28/2009 Business incorporated 10/14/2011 in IL
Type of Entity


Business Management
Mr. Henry Solomon, Owner
Contact Information
Principal: Mr. Henry Solomon, Owner
Business Category

Air Duct Cleaning Air Duct Systems Air Duct Repair Mold & Mildew Inspection Mold & Mildew Remediation Mold & Mildew Inspection/Removal/Remediation Mold Consulting & Testing Furnace Cleaning Air Quality Service Air Conditioning Systems - Cleaning Duct Cleaning Other Services to Buildings and Dwellings (NAICS: 561790)

Customer Review Rating plus BBB Rating Summary

Henry's Duct Cleaning Specialists has received 4.56 out of 5 stars based on 3 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.