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BBB Business Review

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BBB Accredited Business since

Airroot, LLC

Phone: (847) 895-9550 View Additional Phone Numbers 1920 Wright Blvd STE C, Schaumburg, IL 60193 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Air Root is an air duct and dryer vent cleaning company which cleans air ducts for residential and commercial customers. This company serves the northwest suburbs of Chicago, including Roselle, Elk Grove Village, Streamwood, Hoffman Estates, Inverness, Hanover Park, Bartlett, Itasca, Wood Dale, Palatine, Arlington Heights, Mt Prospect, Prospect Heights, South Barrington, Barrington, Deer Park, Carpentersville, Dundee Township, West Dundee, Bloomingdale, Carol Stream, Buffalo Grove, Rosemont, and Bensenville. Services available from this company include commercial duct cleaning, residential duct cleaning, and dryer vent cleaning.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Airroot, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Airroot, LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Airroot, LLC
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: November 15, 2012 Business started: 04/12/2012 Business started locally: 04/12/2012 Business incorporated 04/12/2012 in IL
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Jerry Mora, President Mr. Juan Mora, General Manager
Contact Information
Principal: Mr. Jerry Mora, President
Business Category

Air Duct Cleaning Air Duct Systems Air Duct Repair Dryer Vent Cleaning Air Quality Service Other Services to Buildings and Dwellings (NAICS: 561790)

Customer Review Rating plus BBB Rating Summary

Airroot, LLC has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.